Help

Made a booking last week for about 7 nights in cosy-looking apartment in Kyoto for our trip next month. Then tonight, as I was doing some planning on what to bring for our trip, I revisited the listing to check on their amenities and saw a very alarming r... Latest reply by Catherine827

As a brand new host, I keep getting "fake" inquiries. Once from a High Schooler, or no profile picture, etc. This person that just booked for Memorial Day weekend also seems "fishy". right off the bat wanted a special rate. I decided that it wasn't too un... Latest reply by Catherine827

Hello I'm looking for a little help. I have my propoerty on both Airbnb and Lettings.com (TripAdvisor). When I get a booking on either platform I open my laptop to sync. the calenders although I'm aware they do sync. every couple of hours automatically. ... Latest reply by Lorren0

I spent 51 minutes on the phone yesterday and spoke to 2 Airbnb customer service reps in an effort to remedy some ongoing issue that we have with Airbnb's initial reservation request invoice. And once again, I had to apologize to the customer service reps... Latest reply by Monica-Hisano0

A guest requested cancellation of a confirmed booking (June 15 to July 17, 2018) because of possible partial unavailability of the condo swimming pool due to planned upgrades. We facilitated the cancellation request following airbnb procedures and incurr... Latest reply by Sarah977

I just received word that my guest are having parties and disrupting the neighbours who cannot sleep because of the noise and that security was called. They are not due to depart until tomorrow however i would like to evict them now. What is the procedure... Latest reply by Letti0

Hello to everyone! In paymentinstruction there is mustake (my surname must be addited). I'm trying allday how to correct or to whom U have to inform to change just one letter wich is problem for the bank to issue funds. Please advice. Thank you! Latest reply by Keti10

I have an iPhone 8 with the Airbnb app... my account is linked to my Google, signs in fine on the web or even on my phone's browser. When trying to sign in with the app it just turns into a perpetual loop: I go to 'more options,' choose Google, sign in w... Latest reply by Roland-and-Lorna0

Hi community, Something quite strange happens to my listing.My listing appears when I zoom in on the map.But as soon as I filter on a date during which my calendar is activated (e.g. August 4 - 7), the listing doesn't show.Your support is highly appreciat... Latest reply by Jan-Willem3

I use Beyond Pricing for both of my listings.For one listing I recently started getting a lot of reservations and requests for peak season at rates that are lower than what I am getting now.Beyond Pricing tells me this was due to a change that ABB made to...