Help

Hi. Most of my guests make first contact through a booking request, not an inquiry, and so if I want to send a guest a special offer it is almost always in response to a booking request. I contacted Airbnb support and, after much to-ing and fro-ing, asked... Latest reply by Richard-And-Pauline0

I recently stayed with another superhost and used the free matttress provided by the Tuft and Needle company. Are there other promotionals out there like this? Latest reply by Tobias-and-Ashleigh0

Hi there, I cant add my bank account details as a payout method (I live in Germany). I keep getting a message that there was an error. What can I do? That is the message I get: Oops, we're unable to complete submitting the payout info.There was an error ... Latest reply by Celia6

To all Portsmouth, New Hampshire Airbnb owners - we recently received a cease and desist letter from the code office. We have met them in person along with the Planning Dept. They are claiming we are not in a business zone and need to get a variance. T... Latest reply by Jane538

I contacted the resolution center about this issue but did not receive any helpful information: I had a guest check out and when I went to clean my place I noticed that in one of my closets the floor had been burned by what appears to be an iron. I contac... Latest reply by Gordon0

On a Thursday night, I booked a reservation with an Airbnb host. My friend then told me she could no longer join us on the trip, so we decided to cancel the trip altogether. I cancelled my reservation on Saturday morning, which is within the 48 hour limit... Latest reply by Mary167

when you start an Airbnb in the US do you need optional home owners insurance? any recommended companies? Latest reply by Tk3

Hello. My trip Payment Breakdown€114.00€57.00 x 2 nights€16.95Airbnb Service Fee (Includes VAT)-€30.00Coupon Savings€100.95Total PaidSo my plans changed and I need to cancel my reservation so when i select to cancel it it shows me that total refund is onl... Latest reply by Emiel1

I am a host and do not see where I enter bank information to receive payouts. Gayle Latest reply by Quincy

Hi I hope someone can help mesince I'm new to Airbnb. I get messages on my Telephone from guests and when I try to answer the message comes back that I am registered to to many numbers and they can't send my message. how can I fix this. Latest reply by Quincy