Help

I chose an option to offer my first customer 20% off but I don’t think it came off her amount. Is this something I need to refund to her? Latest reply by Kelli33

I have been trying to make a reservation and pay with my card since few days ago.However, i kept having problems receiving the temporary transactions during the authorizations. I am not sure if i was charged or the charging failed.I received nothing from ... Latest reply by Matthew285

Hi all, Is there any way that a landlord (not on airbnb) looking for permanent tenants for an apartment, can check prospective tenants' profiles on airbnb - if they have profiles on airbnb? There are plenty of tenant history registries to check but as a ... Latest reply by Marzena4

Hi Two weeks ago I booked some rooms and one of the requests I sent out did not get aproved. AirB&B said I woud not be charged but I see that a charge was made on my Pay Pal account. I waited more than ten days to have it credited back to me still did ... Latest reply by Marzena4

Hi Pamela Hope you are well! I would like to change the number of guests on our booking to: 3 guests on Thursday 29th March, and then 8 guests from Friday 30th March to Monday 2nd March. Not sure how to do this via the booking site - can you please assist... Latest reply by Emiel1

I see some listings have bullet point lists in the description. How do you do this as I don't think the listing editor allows HTML. thanks! Latest reply by Bronte-And-Darren0

Hypothetically, if a guest forgot to leave a review, would your review of them get posted anyways, or is it left off site completely. Thanks for the info! Latest reply by Marzena4

I feel uncomfortable letting anyone under the age of 25 book the cottage. Is there a way to arrange that on the site and is that considered fair and ok? Latest reply by Cynthia109

I have a guest that reserved the BnB for four. Now there are five guests. How do I charge them more. Latest reply by Julia66

Hi" My situation is this:i reserved a prenotation and my friends and i used shared payment. So i paid for me and for one of my friends, "Paypal" confirmed two payments but Airbnb refused one of them. So my friend had to pay for himself and now my money se... Latest reply by Linda108