Help

Hello, my bank account information was stolen from me and the thief booked reservation on this site! I dont know in which country the reservation was made so I have no information about anything. My bank account is blocked at the moment for safety reasons... Latest reply by Quincy

How do I add my payment methods? The booking is cancelled due to no payment methods. Latest reply by Marzena4

Hi there, I have made up documents showing guests the flat location, flat information etc which I am having trouble sending to them through the AirBnB email system. They keep getting bounced saying that the attachments are too big. I've trimmed them down ... Latest reply by Lawrene0

I rented my house out 9 days ago and still haven't received a payment. the test payment i received the next day and my bank doesn't see any payment that came in.How do i get my money? Latest reply by Quincy

Hi. I listed my property 3months ago, and couldn't work out why I'd had no enquiries, until I realised that neither I nor anyone else can actually see/find my listing. I've checkd and triple checked the listing, and it appears as 'listed', but not find.... Latest reply by Rebecca306

Good day my account is miracle.y.er@hotmail.com i have a deduction from my bank card on date 2017/12/21 amount at R3061.24.This deduction doesn't have a reference number.I am not sure what's this for, could you please assist. Thank you Latest reply by Marzena4

The app seems to be a series of traps to guide you back to the community, rather than being able to get in touch with an actual employee of Airbnb. Can someone please give me some contact information? Latest reply by Branka-and-Silvia0

Hello everyone, After couple of bad reviews on cleanliness, I did clean and tidy up by myself instead of cleaners. Then, a new guest just got in and straightforwardly sent me dozens of pictures claiming how dirty this place was at 3:30am today. This gues... Latest reply by Sarah977

A guest booked in for 5 days. I sent a Special Offer so she might extend her stay. She declined so i withdrew the Special Offer. Problem is....I am still seeing the extended Special Offer dates....& not the original booking dates?? How do I make sure the ... Latest reply by Emiel1

I am a host and have a confirmed booking for the 21/08/2017. My guest informed me that he paid on the 7/08/2017, but I have not seen payment into my bank account yet. What do I do? Latest reply by Marla-and-Walter0