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Hi how are you?im a licensed tour guide in Veniceand i was thinking that a local tour guide could help you to visit the Real Veniceall my tours are private ones (that is, you’ll be the only person in the group) and the itinerary will be tailor-made to y... Latest reply by Quincy

Latest reply by Quincy

Hi, Can someone please help me. I am stuck in this loop of trying to verify my photo ID and it keeps saying that the photo is too blurry. Any advice? Its urgent! Latest reply by Matthew285

We have two listings - ain our own house and a friend’s apartment that we manage. The friend now wants to rent their apartment permanently so has asked if we can cancel two upcoming bookings. We’ve previously had to cancel one booking in October last year... Latest reply by Matthew285

I made a reservation that I had to cancel 4 days later because I found a place to stay without having to pay. When I booked the apartment, the reservation policy was moderate. But when I inform the hoste that I was going to cancel the reservation, she cha... Latest reply by Matthew285

Hi, I recently signed up to Airbnb as a new user after being recommended by my friend. Apparently, I will get GBP25 off for my first reservation, but that was not reflected in the checkout amount. Plus, I am pretty sure that I have selected a reservation ...

I will be in a location without cell reception and my brother will be monitoring our listing. How can I change guest notifications from a text message to our email account?Thanks Latest reply by Steve400

Hi all, I added my availability from Jan 2018 to May 2018 on my own calendar in Airbnb sitebut my clients said they can only see my availability until March. Some clients want to book my hosting experience on April and they couldn't book it. Does anyone k... Latest reply by Robin4

Looking for advice. Last night on Airbnb I booked and paid for 10 nights (two five-night blocks) in a villa in the centre of Phuket Island for our family of six.The person managing or who owns this property, Rinyarat, immediately discussed things with me,... Latest reply by Lucy-and-Loic0

For some reason, the payment is still not reflected in my account. I contacted Airbnb and they recognize that they have a problem in the system. It seems very unfair to me since I am being harmed because of Airbnb. They have not been able to give me an an...