Help

Hello all, My space is available tonight and the guest scheduled for arrival tomorrow requested a day-early arrival. I agreed and am trying to adjust the dates, but continue to get a ‘something went wrong, check in date cannot be in the past’ message, eve... Latest reply by Aaron165

I have an apartment listed that accommodates up to four people.Is anyone able to explain why my listing doesn't seem to appear when searching for two guests when it is clear there are limited alternative options available?Any advice would be gratefully re... Latest reply by Alexandra316

Hello Community!I am a new host and I have published my apartment on a strict cancellation policy. My guest has cancelled his reservation and later sent me a message telling me that he made a mistake and didn't actually wish to cancel the reservation and ... Latest reply by Helen3

Hi,We had a guest from another county cancel a 16 night stay due to personal reasons 10 days prior to his stay. He now messaged me and asked if his friend can pick up a package that he had shipped to my home before he canceled his trip. I haven't replied ... Latest reply by Alexandra316

Whenever i try book a place i get an error message saying: It is not possible to book this property. Please contact Airbnb Support. i've verified everything i can think of, even added my work email address and verified that. Today i was suddenly prompted... Latest reply by Clare0

Hi everyone,I'm having trouble adding a gift card to my payout methods. Everytime I try it it says only US residents are allowed to use gift cards and that I need to change my settings to reflect my US residency. But I am a US resident and it says so in m... Latest reply by Maggie134

A potential guest contacted me and showed up as confirmed but I had another guest arriving same day. I contacted the guest within one hour and apologized that I couldn't host him. Instead of him canceling he asked me to cancel so I did. I usually answer g... Latest reply by David126

How come I was not allowed to communicate with my guests until the hours expired?But I kept getting text messages from you.I lost the guests with a potential earning of $7800.Very upset right nowI tried frantically to communicate with the guest but I coul... Latest reply by Edwin57

Hi, from Tiverton, Nova Scotia. This is all new to me, so, any assistance would be appreciated! I just listed my home on Airbnb a couple of weeks ago and was happy to receive my first inquiry. I am concerned that the price listed, based on current, off se... Latest reply by Marko17

Hi everyone, I just found a house that I want to reserve. I did put the good dates and the good quantity of people on the site. It shows a price of 380€ per night. Fine: I click on "reserve" and then the price goes up to 680€ per night! How can this happ... Latest reply by Linda108