I had a verified booking come in for a FIFO worker wanting to have a weekend away with his girlfriend. She disappeared and he had 2 other girls staying at the unit with many others using the intercom, some guy bashing on the front door at 4.15am. I chucke...
Latest reply by
Linda108
Since January 2017 I try to resolve problem from last guest I had from Bilaruse . 2 ladies make gamage my new , never used towels what I bought in USA for $ 28 each.They make it women's menstruation blood stain on one , and another look like was black sh...
Latest reply by
Mike11
My listing was for a private space which was my former dining room, I converted it to a small guest space. The only consistent concerns listed in my reviews are their space is small and they didn't like walking through my bedroom to get to the bathroom (...
Latest reply by
Edwin57
I'm not entirely clear if the Host Protection Insurance (which is different to the Host Guarantee) covers hosts in the UK - can anyone answer this definitively? I would also like to confirm that one of it's functions is to provide liability cover if a gu...
Latest reply by
Lexena0
Hi everyone, I have just listed my apartment today. When I have a look it says cat(s) live in the house - when I go to that section, it is not ticked. I can't seem to get rid of it. Any suggestions? Thanks very much. Sarah
Latest reply by
Sarah904
Guest booked and then cancelled when she was informed that she was booking a basement apartment, Guest tells ABB that our space is a "private room'" not an entire home. ABB considers an entire home as a private unit for the exclusive use of the guest with...
Latest reply by
Amy-And-Gin0
Hello my name is Mark, I am managing Lucia's reservations while she is out of town. I have let a reservation expire and thos dates are now blocked. My guest want to rent these days. How do I get these dates u-blocked?
Latest reply by
Emiel1
My husband made a reservation on AirBNB and was unable to get in touch with the host even 3 hours before scheduled check-in. Being busy, he asked me to call customer service. I provided the agent the reservation number and asked her to tell the host to ge...
Latest reply by
Emiel1