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Hi I want to make a special offer for an enquiry but the "send special offer" button is not an option in the message thread.Is it because the check out date of reservation overlaps with the check in date of the next reservation. Ie 2 guests leaving and ar... Latest reply by Gerry-And-Rashid0

A guest checked in today (having been booked by his daughter a few minutes earlier). She has booked him in for 7 nights, but said they are looking for somewhere for him to live permanently and may check out sooner. My refund policy is moderate. To be ... Latest reply by Janne5

Добрый вечер. Что я могу предпринять, если гость нарушает правила проживания, а именно: курит в комнате, тушит сигареты о мебель, поломана ручка двери в спальной комнате? Залог с них не брался. Latest reply by Александр3

Hi all,I just made a reservation with instant book, and I chose to split the bill into 5 with 4 friends. I entered the wrong email adress for 2 out of my 4 friends, and now they cant pay. Can someone please help to change those email addresses? thanks a l... Latest reply by Gerry-And-Rashid0

Hi, everyone. A family booked our apartment in Buenos Aires from Wed 23 August to Sun 27 August. (They paid) Then, they asked us to stay five more nights, and we agreed. They said they were having some issues with Airbnb and that they couldn't send me the... Latest reply by David126

Where can I change the number of guests per room? Latest reply by Steve143

Hi, I've been an Airbnb for several weeks now and I've had very positive experience. However, I was very shocked and upset to discover when I entered my property this morning to find that my last guest has stolen several items from the apartment. I didn... Latest reply by David126

My original host cancelled my booking, AirBnb issued a credit and I opted to use it towards another booking, however I still ended up paying full price at checkout? Should I wait or request a refund? Latest reply by Gerry-And-Rashid0

Hello, I want to sign up as a host, I wrote everything, but website says that I must be elder than 18 years. And I try another years 1920, 1960 and others. But it says again the same. I want to register my new property. Can you explain me what to do? Than... Latest reply by Sora0

I was confused about the extra credit given to me because when I tried to book another place I still have to pay additional amount even the total amount I have (Charged, ₱29413.41, plus extra credit, ₱150310) is larger. I want to talk to someone from Air... Latest reply by Edwin50