Help

Can someone Pleeese tell me how to give a partial refund (discount) to someone who has already paid. Thank you. Phyll *title updated Latest reply by Kirstie

Hello! So we had a guest book for 3 nights and never showed up. He then stated in his rating that he had "no input" since he never stayed at our place but gave us 3 stars - and that's bad, right? How can you give any stars to a place you've never been to?... Latest reply by Branka-and-Silvia0

I would like to keep my phone number private from guests and communicate solely through email/website. Possible to remove access to my phone number? Latest reply by Kathy152

Hi guys, By mistake(or signal issue), when I was doing the review of my host, I failed to put an comment. How can I do it again and leave a comment? Just want to give him some good words and say thank you. Cheers, Latest reply by Linda108

I refered a friend to use Airbnb hopeing that not only would they benefit by getting a travel credit but I would also. Well only half of it worked! My friend receiced their travel credit, $40 and was very thankful. but when I went looking to use my travel... Latest reply by Cindy-and-Bruce0

We put out listing up weeks ago. So far we have only had 18 views which I think is just me looking at the lisitng. How do I know it is available for the public.Also, I have 2 identical listings of the same room ( I only have one room to rent out). WHY? Ho... Latest reply by Carol256

I've got a security deposit on my listing, but I'm just wondering how often other hosts actually have had to make a claim? And how easy is the process? Many thanks, Aogan Latest reply by Helen3

I can't find my listing in the search results, I don't know what happening. I want my listing get showed up.Thank you. Latest reply by Ashwini0

I have changed my homes setting from accepting 2-12 yr old kids to no kids - clarifying in the house rules that 7yr old + will be ok.I have two reservations that are bringing toddlers even after I warned them of the safety issues (stairs, railing). Should... Latest reply by Ali40

Hi I've been hosting for over a year and have always been able to answer my guests question via text message from my nokia mobile. However, my last two guests have not been recieving my messages even though I recieve their messages as texts through to my ... Latest reply by Oomesh-Kumarsingh0