Help

Hello Airbnb community. I would appreciate some help. I am a co-host, my partner and I just rented our rental home to 4 teenage boys without an adult. Their father booked it saying he was chaperoning and then no-showed due to family emergency? I reall... Latest reply by Tran4

I have a co-host that helps me out with my listing when I am not in town. My listing has a moderate cancellation policy. I recently booked a guest; however, they ended up cancelling a couple of days before arrival so they incurred the cancellation fees. ...

Hey, so I have this problem with my guest. My listing says that smoking is not allowed inside the property. As she arrived she asked me where she could smoke, and I told her that it is only outside allowed, she still smoked in the room. Not only the room ... Latest reply by David126

I have a moderate cancellation policy. A confirmed guest scheduled to arrive in a couple of days is telling me they had a death in the family, so they may not be able to make it; however, they want to know if second guest can still stay at my place. How d... Latest reply by Jorge217

Hi How do I get the calendar to show my house as available on a day that the previous guests are leaving? I ask guests to leave by 10.30 am, allowing 5 hours for cleaning before the next guests arrive. Can the calendar blocking reflect this, perhaps with... Latest reply by Dianne8

Hi everyone. I'm in a bit of a pickle, we have a 1 month old baby and booked an annex in York. All was well until today when the host contacted me and said they're now planning on throwing a garden party that weekend right outside the annex and do we mind... Latest reply by Cormac0

Hello, So i'm trying to complete this booking and on the approved page the price is: Payment€195 x 2 nights€390Service fee€57Total€447When i click book now the price goes up to 469! What the hell airbnb?? and nothing matches, not the price for the night o... Latest reply by Cormac0

my check in times are listed as 3pm-8pm (I work from 9pm-3am), checkout is 11am.Towels are plentiful and in the room, replenished as needed.Sheets are changed once a week, or after each guest on short stay has left.I have a cleaning fee listed, but I'm wo... Latest reply by Cynthia-and-Chris1

Why is this year no one booking from us? Last year from March through August we had lots of travelers booking with us, and this year nothing? Isn't this a good year for traveling? Yes , we have only couch, but I do make it comfortable for all travelers, a... Latest reply by Sharon23

Hi, a previous guest made a resolution payment after they departed but the payment has not been passed on to me. The payment date says 28.04.17. Do you know when Airbnb will release this? Latest reply by Lizzie