Help

So I just read what the policy is if a host has to cancel a reservation.It listed valid reasons, a deadline for submitting, other information EXCEPTa link to how to submit a claim.Where is that? Latest reply by Cynthia-and-Chris1

Hello I set my calendar for 6 months but it hasnt reset for this time. It did in the past but now it doesnt. Any suggestions? ThanksRandy

Hi everyone, - I am confused about filing the tax. Referring to Airbnb website (link below) we have to pay tax if we have more than 200 transactions AND make over $20,000. So if I did not have 200 reservation, would I still file the tax?-Also, I haven't g... Latest reply by Cynthia-and-Chris1

I have come across this a few times now, where I reserve a private room, only to find out that the host has another room in the same house being rented out. And in one case, the host had her boyfriend and another friend who slept on the living room couch... Latest reply by Lesley38

Hi everyone,By mistake I added a wrong PayPal account (email address). I have already entered a new (my correct PayPal email account) by pressing Payout Preferences (add Payout Method) but the old one is still marked as default and ready and also in the P... Latest reply by Daniel494

One guest instant booked from China. Three people showed at the door and we cannot accommodate them. I don't trust them and they don't speak a word of English. Latest reply by Didier43

I have a guest that is wanting to stay in July, but cannot pay the entire fee at one time. She has asked it she could pay a deposit to hold the booking, and then pay the rest in April. Is there a way to do this? Latest reply by Gerry-And-Rashid0

On January 28th my airbnbaccount was hacked and three bookings were made in my name and using my bank details. I could not get through to the airbnb emergency number that night so rang the following morning. In the meantime I phoned my bank to cancel any ... Latest reply by Gerry-And-Rashid0

My iphone 6 used to be able to login to the airbnb app which made it so much easier to answer multiple guests requests while away from my laptop. Now it will not log in and keeps giving me an error saying my log in is incorrect. I have uninstalled the app...

Afternoon! I'm new to airbnb - I am supposed to be monitoring/managing the airbnb account for bookings & manage the property. The owner lives in FL - I am in ST Thomas USVI. I've noticed that he gets the messages days before they show up on my laptop wher...