Help

Airbnb can’t offer background checks, and customer service for guests that don’t have an official reservation through the platform and any liability waivers won’t apply. Therefore, I require all guests to be registed through the site. However, I have a gu... Latest reply by Ginny17

My guest called me a couple of hours after checking in to tell me that she heard a bang and suddenly the aparmtent began to flood. The bathroom, hall and lounge were totally flooded. She has had to leave as ive had to turn off the water supply. Looks like... Latest reply by David126

I cannot find the co-host listed on AirBnB. Anyone else having this issue? I followed the directions (below) and it just won't work for me. How do I add a co-host to my listing?If you need a little extra support hosting your space, you can add a family m... Latest reply by Steve143

Hello everyone,Yesterday i requested to book an apartment but the host never answered so the request expird. I had 19 euros travel credit, however no they are all gone. Normally, as I read on their site, the money should be refunded to my account. I have ...

Hello,I have a listing for which the maximum number of people is set at 5.In my listing description I also go into more detail, saying that the apartment can just barely fit 5 and even 5 is not really recommended. But still, many families of 5 have been b... Latest reply by Cindy123

My nightly rate is set at $139 but the property is only showing up in a property search at $169. Why would that be? I've checked my entire calendar and every available day is showing $139 Latest reply by Shawn39

Hi I have booked (and received a confirmation) from my host, but now when I am trying to send them a message, I get a warning saying that this host has not yet verified their account so I can't contact them. Their phone number is not connecting. I need t... Latest reply by Judy1

Hi, I need help with what might be a technical issue on the air bnb site. I have guests who have booked with me in October Latest reply by Meagan-and-Wade0

I booked an Airbnb and I arrived late as my plane was delayed. The host was very bad for contact beforehand but I got the keys from her friend and he let me in. The apartment was filthy and very untidy. The sheet on the bed was filthy the cover had no she... Latest reply by Eva174

Hi, I've scheduled a trip to Barcelona for the end of February and I am trying to contact my host. My reservation was confirmed by the host, but now it shows that the host has not yet verified their details on AIRBNB. What should I do? I can't contact th... Latest reply by Lee92