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I'll primarily be renting out my 2nd bedroom, but when I'm out of town, I'd like to list my place as an entire apartment. I understand I need to create a separate listing for that scenario, but I'd like to use the same professional photos from my private ... Latest reply by Tani-Rae0

Can you refund a disgruntled guest through Airbnb after the payout? Latest reply by Tim-and-Holly0

I have an AirBnB listing and my community requires a 30 day minimum stay and I must supply a signed lease to be approved to the community board. Last time they approved it very quickly. Now I have a potential guest who would like to see the lease. Is... Latest reply by Ralf5

I am a relatively new host with 7 generally favorable reviews, BUT I am getting slammed in the "star" ratings for where my property is located.I do NOT understand this, as the map on the Airbnb website clearly shows potential guests exactly where it is, s... Latest reply by Stuart11

I have no bookings for my kingsize room this week. This is not usual. I have put on instant booking to see if this makes a difference it did but has now disappeared but when the listing appeared it was appearing with properties in London, I am thirty mile... Latest reply by Clare0

The wording attached to my "front page" by Airbnb is not marketing my property as I would like it to be and I would like to change it asap. I have spent at least an hour trying to find an area to put in this request.The wording Airbnb has used is so dull... Latest reply by Sandra126

Hi Everyone. I am a new host on AirBnb and I'm wondering if I should add a security deposit? Do most hosts do this? If so, how much? Is this something the guest pays and then will be refunded? Also, is there a way I can confirm the guest before he/she boo... Latest reply by Andrée2

Latest reply by Andrée2

My guest has now arrived. She still cannot verify her detailso. She has made a video and pressed the save button. She doesn't know what to do next as it isn't clear where the video has been saved to. She goes back to get started and it asks for a video ag... Latest reply by C-C0

The web say I can earn travel credits if I have invited a friend and my friend has completed a qualifying reservation as a guest. My friend has done so. He has talked to the host, made a reservation, paid and received his itinerary. But I still don't have... Latest reply by Katie61