What hosts are saying

    Hello!I'm a host since two months and it's going better than I expected. In my town I can earn £4000 without paying the taxes but at the moment I have booked my room for the next two months. I wanted to ask how is going to be - I'll have to declare the am... Latest reply by Gerry-And-Rashid0
    Hi, I just made a reservation but chose by mistake the wrong dates. I want to cancel it ( 5 mins after I made the reservation) but because it is a 'strict' cancellation policy, I lose almost all the money. Is there a way to cancel an accidential reservat... Latest reply by Ariel6
    I have a couple staying and are booked for 7 nights. She just heard that her father has died.They intend to fly home tomorrow. ( after 4 nights) .Talk of refund has not come up. Am I obliged to refund?I maybe happy to refund part. What is a fair percenta... Latest reply by Gerry-And-Rashid0
    Hello, I have a guest who came on June 16th. From his account the agency took the money, mounts before when he made reservation. Usually we get money day after guest arrival, but this time i didnt. Can somebody tell me with who I am supposed to talk? T... Latest reply by Laura245
    After having booked and therefore paid, I realized in a separate house rule that the kids are not allowed and that it is not allowed to jump in the swimming pool. How can that be, since that was not stated beforehand? Latest reply by Marit-Anne0
    I have been hosting for over a year now and have received excellent feedback. Any problems we have we address straight away. However, the current guest booked for 4 weeks at a reduced rate as she would be working and alone. She arrived a day early and the... Latest reply by Helen82
    As the title suggests, I have been asked to provide a reference for another host. However, when I go into "profile" and select "references by me", the relevant person's profile appears, but doesn't offer me any way to wrote a reference. I have tried on th... Latest reply by Christine-DeGraaf0