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When I catch the green line commuter train 2 blocks from my listing in East Garfield in Chicago I see an advertisement at the station along the tracks for Airbnb listing in Paris so I wondered could I get my listing advertised in Paris and if so can you t... Latest reply by Clare0

Hi, I just made a reservation but chose by mistake the wrong dates. I want to cancel it ( 5 mins after I made the reservation) but because it is a 'strict' cancellation policy, I lose almost all the money. Is there a way to cancel an accidential reservat... Latest reply by Ariel6

I have a couple staying and are booked for 7 nights. She just heard that her father has died.They intend to fly home tomorrow. ( after 4 nights) .Talk of refund has not come up. Am I obliged to refund?I maybe happy to refund part. What is a fair percenta... Latest reply by Gerry-And-Rashid0

Hello, I have a guest who came on June 16th. From his account the agency took the money, mounts before when he made reservation. Usually we get money day after guest arrival, but this time i didnt. Can somebody tell me with who I am supposed to talk? T... Latest reply by Laura245

After having booked and therefore paid, I realized in a separate house rule that the kids are not allowed and that it is not allowed to jump in the swimming pool. How can that be, since that was not stated beforehand? Latest reply by Marit-Anne0

I am trying to adjust prices for the season and cannot remember how I priced my rental last season - does anyone know if there is a way to pull up the old calendar with the rates I charged?Thanks ! Latest reply by Amaris0

I just had my first reservation for a space I am renting out. I am wondering how/where I get access to this payment? or how it is paid to me? Thanks Latest reply by Amaris0

I have been hosting for over a year now and have received excellent feedback. Any problems we have we address straight away. However, the current guest booked for 4 weeks at a reduced rate as she would be working and alone. She arrived a day early and the... Latest reply by Helen82

As the title suggests, I have been asked to provide a reference for another host. However, when I go into "profile" and select "references by me", the relevant person's profile appears, but doesn't offer me any way to wrote a reference. I have tried on th... Latest reply by Christine-DeGraaf0

I travel in the summer (I'm a teacher) and want to rent the whole place. When I'm here, though, I only want to rent the spare room. How do I set up two different rental situations for the same house? Do I put in two different properties? Latest reply by Helen82