What hosts are saying

    Katie51
    Help

    check in information

    So, we just received our first two reservations for our rental house. Do I send these people some sort of check in information or does airbnb do that? I am assuming I should send the address, key location, etc... We live next door, but I would rather not ... Latest reply by C-C0
    Lawrence4
    Help

    Different rate for one day stay

    Hi all, I can't seem to contact Airbnb or find their email address. I want to ask them if they can put in a new feature where we charge more for one day stay only. We have discounted weekend rates so it could work something like this. Does anyone know how... Latest reply by Dede0
    John-and-Alison0
    Help

    Cancellation and refund

    Hi, I'm new to hosting on AirBnB, and have a guest coming in a few weeks. They booked online and the next day had to cancel. I was agreeable to their reasons for cancelling and am happy to provide a full refund. My cancellation policy however only provide... Latest reply by John-and-Alison0
    Beth32
    Help

    Cancellation as a traveller due to host issues

    Hi We have booked an apartment, but once we booked, the host has highlighted a whole list of issues that she has with the neighbours of the apartment, including asking us to lie about why we are there, stating that we should say we are visiting her brothe... Latest reply by Clare0
    Dilan1
    Help

    SMS NOTIFICATIONS

    Dear Sir / Madam, We have included 2 phone numbers in to our Airbnb profile. Before we have received SMS notifications to these two phone numbers. But now, it's coming to only this number +94721500500.However we need to get SMS notifications to these men... Latest reply by Paul0
    Mark120
    Help

    account setting

    Hi there I have a problem with my bank account, you ask 7 digit number for the bank account, but there is no that for my ANZ business account. Could you help me? https://www.airbnb.co.nz/manage-listing/13316644Kind Regards Latest reply by Mark120
    Emma54
    Help

    Cancelled reservation - meant to change?

    I have had to delay an upcoming trip by one day, and ended up cancelling my Airbnb reservation because the calendar for my booked accommodation was showing as unavailable for the following night. The host is now telling me that the room is indeed availabl... Latest reply by Amaris0