Help

My first guest's plans have changed and she doesn't want a refund but wants to me to hold onto the money from her visit in April, and apply it to a visit in the fall. Is there a way her money can go into "escrow" which she can use when she has a new date?... Latest reply by Gerry-And-Rashid0

My apt. manager just told me that the owners had a meeting and are about to release a letter stating that if residents in my building start to sublet on Airbnb their leases will be voided and they will be asked to move. Two questions. Is that legal? And h... Latest reply by Maxine0

Hello, I am the sales director of Kin Sol Soleil and I have added one of our jungle villa on the site but can't for the life of me add the method payment. Can anyone help. The clients MUST contact the hotel directly to provide them with credit card auth... Latest reply by Kate39

Hi People I know have been trying to make a booking on dates that are avaialable however the system just returns with "Those dates are not available" Please can someone help?? Thank you!Rachael Latest reply by Clare0

Hi all. I am wondering what to do with my personal belongings. I am not worried about things being stolen or broken more about what air bnb requires. For example, do i need to clear out all closets? What about personal photos? Anything else I should consi... Latest reply by Donna15

My property is in HONG KONG. I want to advertise it in HONG KONG DOLLARS not euros. I have been asking Airbnb about this for a long time and noone will help. Why does it say 102 Euros on my listing?? I said it was HKD$850. It is so annoying and confusing ... Latest reply by Marit-Anne0

Hello, Today I had a request for a 9 day stay - the price quoted to them is based our weekly discounted price. However, the stay was over the Easter weekend where we have a slightly higher day price than usual. What I didn't realise is that regardless of... Latest reply by Brittany1

The new General Manager wrote me an email "If this ad does not get removed and continues to stay active, we will have to move forward with our attorneys on this lease violation." Upon reviewing my lease, there is no verbiage that states no room-sharing or... Latest reply by Ed-and-Hugh0

Hello,I set my price at 45 Euros a night and someone would like to book for 3 months and a half.The total says 2600 ish after service fee but if i calculate 119 days X 45 Euros = 5355 euros.Could you tell me why it's not the same? Thx Latest reply by Bastien1

Hi I'm new to hosting, how can I do the checking , my guest is already at home and I don't know how to do it thanks!! Latest reply by Clare0