Help

We are contemplating staying open in the off season for January and February.Is there any way to get information of some kind that indicates the occupancy rate in our area for those months? Latest reply by Linda108

A 3 yr, Superhost, Plus listing, 4.98 host here.We were invited to join Plus in Dallas this time last year. Fees waived because our listing was attractive to Airbnb already. It's been a true blessing until recently. We are WIDE OPEN for the next few mont...

I'm not sure how to proceed here guys, let me know what you think; It all started the 3rd of December, I had a reservation for the next day and I get a notification my account is deactivated and the reservation is canceled. If you know about refunds I did... Latest reply by Anthony1034

Most of time I personally greet guests for check-in. Occasionally I asked guests to do self check-in when I am not available. In either case, most of time there are little complaints about the check-in. Recently I had a guest complaining about the check-i... Latest reply by Michelle53

Добрый день! Хотела спросить, у меня появился сегодня новый комментарий 5 звёзд, почему у меня не поднимается рейтинг? Спасибо Latest reply by Nadya32

My host Informed me checking in early was going to be free. I was charged and Airbnb reviewed the messages and said the host miscommunicated but they are still charging me. What can I do ? Airbnb has been extremely rude and unprofessional Latest reply by Annette215

Hi there! I have just extended my stay and want to make a payment. Instead of getting a link to pay for it, I only received the biling receipt which shows my remaining balance on it, but that's it. Just wondering if anyone know how can I pay for the balan... Latest reply by Nicola1751

I recently eceived two emails from Airbnb giving me a Superhost Coupon - one on 9 January 2018 and another on the 10th January. They say that they are valid for one year. I tried to use them for a booking tonight (2 weeks later) only to get told that th... Latest reply by DavidandNushada0

I’ve been hosting for about 4 1/2 months now. Most guests leave the property in great shape, but last week I had The Worst experience. The guest was great to communicate with, sweet and friendly, but she showed up with someone who clearly was not her stat... Latest reply by Emily487

Hello, I am in a situation where my guests are I are being accused of stealing televisions of the host. However, my guests and I did not of course steal anything as I saw it in the morning when I left. I would also admit if I stole something of that natu... Latest reply by Quione0