I am new to airbnb as a guest. We recently stayed at a place for 3 days where the cleaning fee was over $100. The listing said « we hope to find the place as clean as you found it». I found this strange given the cleaning fee. I would think it was reasona...
Latest reply by
Helen3
I am an experienced airbnb host (hosted in my last home and became a super host and now starting again in my new home). My listing has been running several months the listing can be seen on airbnb so no problem there I have two bookings. When I preview ...
Latest reply by
Sarah977
Hi, I canceled one of my reservation a few days ago due to emergency house inspection, and in the end, the report shows the house all good, thus we want to list it again and make it available from now, I tried to list it but I realized that the days I can...
Latest reply by
Sarah977
I had a 1 night local guest with 2 friends on the reservation. She has really good reviews so I was happy to have her. She promised she would be out of the house 1.25 hours early so I could get in there as we were having another guest shortly after. Th...
Latest reply by
Sarah977
Hi all, we're new hosts and our first guest indicated in her review that our cleaning fee was high. We have a 3bed/2bath home and we allow up to 8 guests and pets (with and extra $25). Our nightly prices are lower than comparable homes. The cleaning fee g...
Latest reply by
Emiel1
Today 3 days before we travel we were informed our accomadion had been cancelled by an airbag customer assistant. 5hrs later we were told this wasnt true and that our accomadation was ok.What does airbnb offer as an as a company to people that put faith ...
Latest reply by
Emiel1