Help

My last hist has damaged a duvet used in our bedroom. It has a 15cm tearing so the inside fluff is emptying. How do I get compensated for a damage like this? Latest reply by Anonymous

Hi all, Apologies in advance that this is more a vent than a request for advice, but I'm upset and I know only other hosts will understand. A couple of weeks ago, I hosted a woman, her sister, and her niece. The guest had originally booked for her two sis... Latest reply by Susan653

HIhow can I se a past calender for my property?Best wishesJoy Latest reply by Emilia42

I can’t approve booking Latest reply by Mudzusi0

I am new to Airbnb - I am trying to set up my calendar but it does not allow to go further forward than 10 months in advance - is this correct? My house often gets booked out more than a year in advance so this is a problem for me Can anyone advise me pl... Latest reply by Jeff158

Hello hosts - I have an idea to help us with our economics for hosting new airbnb - first time guests at our property. We are on a major highway and so we get a lot of first time guest requests - and we have had to meet 50% of them at the property to hel... Latest reply by Emilia42

We have an "absolutely no smoking on property" rule for our home. This means no smoking in the house, outside of the house and even in a car that is on our property. We just built a brand new house and spent $15,000 on beautiful furnishings. 3 of our 5 gu... Latest reply by Lisa644

Hi Airbnb community! I am a foreigner who owns a condo in Thailand that I rent out on Airbnb while I’m away (about 8 months of the year) I was was wondering if there were others in a similar situation as me, and how (or if!) you are managing the recently ... Latest reply by Paul1982

Hallo, I have a prospective guest, who's payment has failed twice. Can the problem be with my banking details? Where do I check that my banking information are 100% correct? Is there a new policy in place (I have not had a booking since Jan 2019)? Latest reply by Heidi414

Those of us with owner occupied bed and breakfasts renting 3 or fewer rooms, providing breakfast as part of the fee are exempt from MA occupancy tax by statute. Airbnb is charging guests the tax despite the exemption and will not respond to any request to... Latest reply by Joy-And-Alan0