Hello everyone, Has anyone had to write a negative review for a guest who has had all glowing reviews by other hosts? My most recent guest was a poor communicator and neglected to take out garbage, left food in fridge etc. Also left windows open which re...
Latest reply by
Kelly149
I'm just starting to set up my Airbnb listing in Portland, OR. Is there a consulting service you can recommend that will come out, look at the room, and tell me if there's anything I need to do to ensure that the inspection for the short-term rental permi...
Latest reply by
Tijana15
I have one very frustrated situation. The guest automatically confirmed the reservation in 24hrs before check in, then after 1.5 hour later request to cancel. The reason is his daughter ‘s passport is expired ( for this reason I definitely doubt, even un...
Latest reply by
Echo7
I have discovered that 95% of the people that have booked with me since I opened and who are from my city or a neighboring city have mental or emotional issues. Those issues are serious enough that I am not equipped to handle them and quite frankly I ha...
Latest reply by
Priscilla150
Had a booking for a three week stay commencing early September from a young couple from China. Few but good reviews. Had a message earlier asking if they could get my address to send stuff to our place in advance of the stay. Not clear what but I presume ...
Latest reply by
Dimitar27
I am an Uber driver in the Banner Elk, NC area. As far as I know I am the only one that lives here. Is there any way to let potential renters know that I am available? I have had many passengers tell me that they could not find out in advance about the av...
Latest reply by
Linda108
Добрый день. Я бронировал эту комнату https://ru.airbnb.com/rooms/37034621, хозяин отменил бронь, но я до сих пор не получил возврат своих средств.Вот что у вас написано: "Сб, 17 август 2019 мы оформили полный возврат на сумму 7722.26₽. С нашей стороны во...
Guests said there would be 6 guests but there were 8.Our site states 11 am check out, as does the Welcome Book and a large Sign on kitchen cupboard door. Guests were still there at 3:30 when cleaner arrivedNo Smoking signs clearly posted but cigarettes b...
Latest reply by
Branka-and-Silvia0
Hi,i got an reservation and i did not knot if the customer pay on the web site,there is any option to know it on the reservation status? thanks for helping
Latest reply by
Sandra856