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Guest cancelled 4 days prior to check in, then requests $$.

I had a guest cancel 4 days prior to check in. Strict cancellation policy, so no refund other than taxes & cleaning. Then he submits a request for money for the rest of his payment, which I declined. He submitted it to Airbnb’s resolution center, and I ... read more

Created 16-09-2021 | Latest reply 16-09-2021 by Brian2036

A place to stay in Eindhoven, Holland

Dear Hosts, My name is Ana **. I am a host in the city of Oporto in Portugal. My son (23 years old) and a friend (27 years old) are going to work in Eindhoven, Holland. They will be flying on the 29th/30th of September over there. They need an Airbnb plac... read more

Created 15-09-2021 | Latest reply 16-09-2021 by Ana24724

in Porto, Portugal

Host Payment not completed since May

I still have pending payments since May 2021. What do you suggest I should do?Thank you in advance

Created 13-09-2021 | Latest reply 16-09-2021 by Emiel1

change idea

[ Friday, 10 September, 2021 6:29 PM ] ⁨Mama Linda⁩: Hi everyone, I am Gamal, a new Airbnb host in Vienna. I would like to communicate with other Airbnb hosts in Vienna so we can change ideas and advises. If there is a meeting or event, please let me know... read more

Created 14-09-2021 | Latest reply 16-09-2021 by Emiel1

in Vienna, Austria

Incompetent Advisor

I have been letting my house with Airbnb I had a group of young people who disrespected my house. I have reported the incident to their Resolution Centre uploading an invoice from the cleaning services and lots of photos documenting the damage. The gues... read more

Created 14-09-2021 | Latest reply 16-09-2021 by Emiel1

Am I being ghosted

Not sure what’s going on; but for over a month now it seems like Airbnb is ghosting me from getting new guests. All my reviews are excellent, and I lowered my prices. I also took last month to renovated and redesign some of my homes. When a friend does s... read more

Created 16-09-2021 | Latest reply 16-09-2021 by Colleen253

in Miami, FL

Extenuating Circumstances Policy and the coronavirus (COVID-19)

I am trying to get a clear answer to my question about the current Air BnB cancellation policy over-riding my strict cancellation terms. I have recently had a guest cancel her booking due to one of her friends testing positive for covid. the booking was f... read more

Created 16-09-2021 | Latest reply 16-09-2021 by Helen3

in England, United Kingdom

Suspended Account Without any Explanation or Cause

To the kind attention of Airbnb community, Our account has been suspended for no apparent reason 1 and a half month ago and we believe that there is a misunderstanding.Our account is suspended for many months and we can even find a judge to explain oursel... read more

Created 16-09-2021 | Latest reply 16-09-2021 by Emiel1

В августе месяце этого года у меня отдыхали гости, но выплаты я так и не получила. Мне обьяснили, что проблемы с выплатами были именно для России. Когда будут решены эти проблемы?

В августе месяце этого года у меня отдыхали гости, но выплаты я так и не получила. Мне обьяснили, что проблемы с выплатами были именно для России. Когда будут решены эти проблемы? Получу ли я свои выплаты?

Created 16-09-2021 | Latest reply 16-09-2021 by Quincy

reviewing private feedback to guests

Hi - I have left private feedback to a guest and would like to be able to re-read the wording of it before I respond to their public reveiw. However I can't seem to find where to access this. Is anyone able to talk me through where it is now located? Than... read more

Created 07-11-2018 | Latest reply 16-09-2021 by Richard531

in Mount Martha, Australia

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