Help

Hi I have multiple listings and like most hosts with a few, keep records for both tax and guest management reasons. When I get the 'please review' notification, I get told the guest but not the listing it applies too. Anyone have a solution? Does AirBnB c...

Hi everyone. I'm Peach from Vietnam. I have just become a co-host of 2 houses at Hai Ba Trung and Dang Thai Than street in Hanoi, Vietnam. Before that, I also managed some rooms at Ngo Van So street, in Hanoi. Today I want to change the reservation from N...

I'm new to this, so I'd appreciate your help. A couple from Texas reserved our place for a full week. Two days in, they had a family emergency and left. The guest told me she kept trying to cancel and got an "error" message. I spent over an hour on the ph... Latest reply by Sarah977

Do both parties have to leave a review? Latest reply by Sarah977

It is midnight and your male guest, 53, for the next 30 nights is standing in just an undershirt in the middle of your hallway, disoriented, confused and covered in his own urine. He got up in the night and left his room with its own private bath and wen... Latest reply by Amanda78

I just bought a new house and I had it on Airbnb after I finished a bunch of construction. I was so excited to get my first guest in this new home we have been cleaning and getting it ready for him and his family. I was in touch with him the whole day on... Latest reply by Sarah977

hello I have used airbnb previously and so far it has been so easy, but now you are required to photo your drivers licence or passport with the number showing.Up until now I have not been asked to do this and I am not sure this would be safe.Can anyone ad... Latest reply by Judith437

Should this be a concern? Or is it a no big issue? My reservation shows up in my trip but can't find it in listings. Thanks in advance. Latest reply by Matthew786

My husband and I are new to being hosts on Airbnb. We are booking out our new basement suite downstairs. In our profile, we mentioned we have a one year old living upstairs but did not mention anything else about noise before people booked. We are now lea... Latest reply by Sandra126

Hi - New host here with a rental in Breckenridge, CO. I am looking into how to complete the Sales & Accommodations tax return online and the instructions provided by Breckenridge are not all that helpful. I am sure I am overthinking things... Questions ...