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Redaction in my ACCEPTANCE Message

Tonight I got a new booking. I accepted it and sent a message to my new guest. This is what the guest received: COME ON! Hiding the dates that the person booked because the bot thinks that it is a phone number? GIVE ME A BREAK! AirBnB, you are makin... read more

Created 01-03-2022 | Latest reply 07-03-2022 by Lorna170

in Swannanoa, NC

Does this make sense to you?

We had a terrible experience with a guest shooting things on our property. The individual no longer seems to be active on ABB. He left a very odd review and attendant low scores in certain areas. I had asked for the review to be removed based on the inci... read more

Created 23-02-2022 | Latest reply 07-03-2022 by Laura2592

in Frederick, MD

Eco host badge?

A green ECO HOST badge, similar to the Superhost badge would allow guests who want to travel with minimum impact on the planet to choose to stay with someone who shares their concerns. I think Airbnb would be the first company to have such a thing? The c... read more

Created 20-11-2020 | Latest reply 07-03-2022 by A65

in Pitlochry, United Kingdom

Airbnb does not protect you from damage or awful guests - Here’s what to do to protect yourself

We hosted the guests from hell who totally trashed our house, stole things, and broke every rule including having a party. We documented everything they did and got a cleaning quote for a deep clean, and submitted it on the last day possible because it to... read more

Created 20-10-2021 | Latest reply 07-03-2022 by Catherine-Powell

in Hagerstown, MD

Double review

Hello! i was thinking why Airbnb doesn t permit to an host to ask in the reviews of his future guest, something about the guest! Who better of a previous host know your future guest?

Created 04-03-2022 | Latest reply 04-03-2022 by Angela1056

in London, United Kingdom

Cleaning Turnover Service London

I am a superhost with a lot of bookings which I normally manage myself. I am however more frequently away for work and I need an agency to cover the cleaning and meet & greet when I am away. I don't want a full management package. I was using hostmaker bu... read more

Created 28-06-2017 | Latest reply 07-03-2022 by Emilie

in London, United Kingdom

Derby in Louisville. Looking for exchange in Hawaii.

Aloha, friends. I have an incredible 3 bedroom home in Louisville, Ky. It’s in the best area of town, I have plenty of five star reviews. It would go for at least 1,000+ per night for three day Derby bookings. Derby is the first Saturday in May, btw. We a... read more

Created 17-05-2021 | Latest reply 07-03-2022 by Emilie

in Louisville, KY

Star ratings from guests are subjective?

Hi, just started hosting and have hosted 10 parties thus far. I recently looked at my star ratings, and I received 4 stars for "location". My place is a great location to a small downtown street of a very small town. Everyone who visits this town loves... read more

Created 20-07-2016 | Latest reply 07-03-2022 by Sarah4430

Super Host status

We host in Chiang Rai, which is located in Northern Thailand. In the past two years, since Covid shut everything down we have barely had any visitors. The nature of our property means it is located outside the city. Tourism as such is totally dead in our ... read more

Created 04-03-2022 | Latest reply 07-03-2022 by Emilie

in Chiang Rai, Thailand

WARNING: CANCELLATION FRAUD

Just had a guest ask to cancel. I referred her to my strict cancellation policy. She then altered the booking to a shorter duration - 2 nights instead of 4. I accepted. She then immediately cancelled, so incurring half of the cancellation penalty than wha... read more

Created 04-03-2022 | Latest reply 04-03-2022 by Emiel1

in London, United Kingdom

Get to know our 2022 Host Advisory Board members

Redaction in my ACCEPTANCE Message

Does this make sense to you?

Eco host badge?

Airbnb does not protect you from damage or awful guests - Here’s what to do to protect yourself

Double review

Cleaning Turnover Service London

Derby in Louisville. Looking for exchange in Hawaii.

Star ratings from guests are subjective?

Super Host status

WARNING: CANCELLATION FRAUD

Get to know our 2022 Host Advisory Board members

What to splurge on and what to buy cheap?

Are welcome gifts/snacks a good idea?