Hosting

Despite getting five stars on all categories on our latest guest review air bnb has given us an overall rating of 4 Stars can anyone explain why this might be? THANK YOU Latest reply by Melodie-And-John0

I really do not get it. We are Adults Only and just now I had (again) to decline a booking because the guest wanted to book with children. We also have instant bookings available. Why do we show up in the search when people are looking to book with childr... Latest reply by Kerri28

Our property comfortable sleeps 4 adults and 3 children. When we set up the rental, I did not see where I can separate the two. However, we have it in the listing description clearly. We are having some issues with people booking "7 people" and I'm worrie... Latest reply by Kerri28

We have Instant Book turned on. If you search on our property with IB NOT selected, we come up decently in search results (using a couple other search parameters like # guests and various dates). If you do the same search with IB also selected, we don't c... Latest reply by Amy-and-Stephen0

If you can't attend the hearing next week then email them at cpc@ lacity.org to voice your opposition.On Thursday, December 19, at 7:00am, the Los Angeles City Planning Commission will be considering a restrictive ordinance that will essentially ban vacat...

This evening when I tried to log in, desktop version in Chrome, first I got a message on the screen saying "Please choose a valid log-in method" after I had already logged in as usual. When I tried again, I got the falling ice-cream girl, 500 error, sayin... Latest reply by Dee908

My friend rented to an elderly guest who had a stroke while in residence at her apartment in Mexico. She arranged for doctors, an ambulance, and the patient was transferred to a hospital one hour from the rental. The treating physician called my friend fo... Latest reply by Sarah977

I've been working with local artists to show their work in my listing. I love it as my bare walls are now gorgeous. And the artists love it as a way to show their art. If guests purchase a piece I get a small percentage. I think other hosts might be inter... Latest reply by Hansmeet0

I guest wanted to cancel last minute. I could not accept it because I would have lost the weekend but I want it to give her the credit for later. If I make an offer to her for 0 dollar (because the guest has this credit) does she has to pay an airbnb fee...

I had a guest call me to tell me about why they are having trouble with their payment method. Reservation is not for some time....they seemed worried it was cancelled. Its not. I directed them to Airbnb. Does anyone know if Airbnb reaches out directly to... Latest reply by Robin4