Hosting

Custom List Message Item

BEWARE of "Guest requests that you cancel"

It happened to me. And I'm seeing that there have been many others like me. All hosts~ please be aware~ Upon receiving the message "GUEST requests that you cancel" you will be faced with 2 options (1) Cancel (2) Keep reservation. Unless you DO want to be ... read more

in South Korea in Hosting
Created 09-06-2017 | Latest reply 16-10-2020 by Janine330

182

Cancellation

Hi I currently have a guest cwho checked in yesterday at 3pm. They love the place however they just sent me a message saying that since Malta has been a risk area, we don't want to stay here any longer, as their friend has an operation right after this va... read more

in Malta in Hosting
Created 16-10-2020 | Latest reply 16-10-2020 by Mário52

Dealing with HOA interpretation of rules

My Bylaws are below and appear to be clear that I cannot rent my "Lot" for less than 30 days but I am just renting a portion of it. They wrote this so there wouldn't be weekly home rental but they are trying to use it against me for Airbnb and it doesn'... read more

in Myrtle Beach, SC in Hosting
Created 20-03-2017 | Latest reply 16-10-2020 by Heidi336

Resolution Center not working?

Anyone else having trouble submitting a claim? I had a guest who stole our Roku and boot tray (yes, like the mat that wet shoes go on) and caused carpet stains that will need professional cleaning, as well as broke window blinds. Since they left, I had be... read more

in San Antonio, TX in Hosting
Created 15-10-2020 | Latest reply 16-10-2020 by Nick

What happens when you flag a user?

I have a new airbnb user that inquired about my property (her account was created in February). She started with a very nice introduction and asked for my property's address because she would like to get a better idea of the distance to nearby attractions... read more

in Atlanta, GA in Hosting
Created 18-02-2016 | Latest reply 16-10-2020 by PaulAndSusan0

Due to Covid, hosts need to know from where our guests are coming from

I have instant booking to my listings, which work well for me, But Airbnb MUST up their game to help Hosts. We need to know from where guests are coming from especially now that some areas are located in a Teir 3 area. Just having "Lives in England, Unite... read more

in Petersfield, United Kingdom in Hosting
Created 14-10-2020 | Latest reply 16-10-2020 by Julie64

Pet fee - how much do you charge?

Was just thinking about my pet fee and was wondering what everyone else charges?

in Durham, NC in Hosting
Created 01-11-2016 | Latest reply 15-10-2020 by Tracy668

Finding a co-host in Lima, Peru

Hello, I'm considering listing an apartment that my family owns in Lima, Peru, but we would need a trustworthy co-host since none of us lives there permanently. At the very least, they would be the person to meet the guests with the keys. Ideally, they w... read more

in Newton, MA in Hosting
Created 31-07-2018 | Latest reply 15-10-2020 by Felix350

Fire in our house (!) and still no reply from Airbnb

Any advice from the community re how to get a response from Airbnb? Two weeks ago, a guest accidentally set a fire in our house We called Airbnb straight away and kept calling. We've called numerous time and we speak to lovely staff on the phone who keep... read more

in Cambridge, United Kingdom in Hosting
Created 11-09-2020 | Latest reply 15-10-2020 by Marsha-And-Bill0

Great and removable review?

Hello there our Airbnb community members!We hope all is well there! We recently encountered a review written by our guest : The house is very clean and comfortable to stay. Nice view from the balcony. I like the environment and design of the house. Sugges... read more

in Malaysia in Hosting
Created 15-10-2020 | Latest reply 15-10-2020 by Kenny56

Top contributors

Anna9170

Lloret de Mar, Spain

247

319
Sarah977

Sayulita, Mexico

15101

26914
Emilia42

Orono, ME

2821

6234
Ann72

NY, NY

2539

4225
Andrew0

Berlin, Germany

3379

7981