i have a guest that requested a reservation, but later changed her mind. I asked her to remove her request, but she has not. Should I decline her reservation? I'm not sure how this affects me, but she is the one changing her mind.
Latest reply by
Momi0
Hi does anyone know how to deal with an issue I have .We host a cottage retreat for two and don't really cater for children as is listed in description.i have had an instant booking from a couple intending to bring a small child .I responded saying that c...
Latest reply by
Jeet0
Does anyone know how Air BNB calculates the fee they charge guests that the host does not see? Because they do not disclose this to hosts there is confusion and I would like to be able to let my guests know what the total cost will be. Danny
Latest reply by
Lisa7
Hi, my friends and I were told (according to the house document) that if we cleaned, the cleaning fee would be refunded via a gift card. We modified our schedule so that we could wait for the dryer to finish running, mop, etc etc. but the promised gift ca...
Latest reply by
Kathryn10
Does anyone currently interface with vacation rent pro and upload reservations from Airbnb into vacation rent pro? How do you figure the rates for vacation rent pro? Thanks.
My unit is listed as having beds for 3 people. There is 1 queen bed and 1 twin bed. I keep getting requests for parties of 4 or more. They say someone will sleep on the couch or a sleeping bag on the floor. I really do not want that. Is declining these i...
Latest reply by
Stephanie6
Hi all, I'm wondering if somebody can give me an constructive feedback, what to do... I was on vacation for 2,5 weeks (on new year) and I had 6 guests in my house, that somehow broke the heater out of my wall.When I came back, I got 2 weeks later (Due the...
Latest reply by
Jeet0
Hi, I have experienced a problem with the reservation status of an open iquiry today. I am still in conversation with the guest and they said they wanted to book but when I opened my inbox today the reservation status had changed to not possible, although...
Latest reply by
Tracy0