Hosting

Hi there, Can anyone in the community advise please? I have had a “strict” cancellation setting on my property since I set up the listing. I noted, unhappily, that last year the terms of this setting had changed and allowed guests to get a refund up to 15... Latest reply by Susan17

Happy new year everyone I am just looking for some advise/recommendation how to write a constructive feedback. Guest booked a room once, 1 night. No issues with the guest but I did not like him as a person, personality crash (the guest room and the bathr... Latest reply by Dora31

If I use an Airbnb photographer, am I restricted to using ONLY the photogs photos, or can I still blend in some of my own? Latest reply by Becky270

Hey all, I wasn't sure whether to post here or just forwarn new hosts of the dangers of renting in a cosmopoltian urban region - but my Airbnb guests this weekend ransacked my entire condo unit - cigarettes burnt out on the floors and the walls, broken fu... Latest reply by Linda108

I just realized that infants are not charged with extra guest fees!Since when Airbnb changed this? And why? Airbnb did not ask me anything about this change! I wont accept infants if they don't pay the extra guest fee. This is for sure!Infants, no matter ... Latest reply by Danielle476

Ive been searching for awile now on the Airbnb and site, im unable to find an help or support that relates to Australia. Airbnb isnt legal here yet and our laws regarding accomodation date back to 1986, before the internet. Would be great if Airbnb suppor... Latest reply by Di74

Has anyone noticed the new display of your reviews shows only the guest and star rating... to see their review you must click a link to open it up which is absurd for high volume hosts. Granted we get each one emailed yet those do not show which house it ... Latest reply by Mario-and-Cata0

Hey there everyone, Everybody experiences differnet milestones in life and the majority are postive so we enjoy reflecting on them. The life of an Airbnb host is no exception! Hosts enjoy getting their listings up and running, receiving their first b... Latest reply by Taulanta0

I have made a few posts about me "catching" guests and narrowly escaping parties but one finally outsmarted me. I attribute the wave to cold weather in Chicago combined with a very slow streak that left a couple of weekends open, something I do not usuall... Latest reply by Inna22

I need my guests email address, when I click on "email" it tries to open outlook which for some reason can't get set up with my gmail account. Is there a way to just find out the guest email address? I can then copy and paste or just write it down to se... Latest reply by Sarah977