What hosts are saying

    Arcadio0
    Hosting

    Framed picture missing

    I wrote a good review of one of my guests, however, a few days after she left I noticed that a framed old picture was missing. No one was in the appartment after my guests, so I think one of the 3 people that were in the appartment took the picture away. ... Latest reply by Clare0
    Edwin0
    Hosting

    Refund tennant

    Hi all, A lock in the flat I'm renting broke while some tennants were there and they called the locksmith to replace the lock. I would like to refund them what they paid to solve the problem. How can I do this? Latest reply by Jesús0
    Zoe0
    Hosting

    guest cancels 2nd half of booking

    I had a guest who inititally asked for only a week over my peak period - I explained to her that I would only accept minimum 2 weeks - the guest arrived stayed for one week and then said she had to leave cause her mother was sick - and air b n b have refu... Latest reply by Clare0
    Alisa0
    Hosting

    strict cancellation

    Greetings! We have a strict cancellation policy. Guest cancelled 8 days out. My understanding is that we receive 50% of reservation cost, Airbnb keeps full fee. my question.... WHEN do we receive the cancellation funds? thanks! alisa Latest reply by Maria-Lurdes0
    Liz5
    Hosting

    Linens & Towels Rental with Delivery to Your Flat

    I would like some advice please on how to handle these guests - they have removed the queen sheets and mattresses protector from the bed and given them to a relative to be cleaned as they claim that the female guest soiled the linen with her monthly perio...