Hosting

HI there, I see the following message on my calendar page: "April price tips11%of your prices match tips" What does this message mean?Shoud I increase the price by 11%?Should I reduce the price by 11%?Or somthing else? Thanks in advance M Latest reply by Anonymous

My concern is that folks are not reading our calendars correctly. We keep them very up to date but still get enquiries for dates already booked. Or enquiries outside of our minimum booking requirements (due to strata regulations). How does one work ar... Latest reply by Nathalie-Et-Gilles0

I wrote a good review of one of my guests, however, a few days after she left I noticed that a framed old picture was missing. No one was in the appartment after my guests, so I think one of the 3 people that were in the appartment took the picture away. ... Latest reply by Clare0

Hi all, A lock in the flat I'm renting broke while some tennants were there and they called the locksmith to replace the lock. I would like to refund them what they paid to solve the problem. How can I do this? Latest reply by Jesús0

Latest reply by Randy2

I had a guest who inititally asked for only a week over my peak period - I explained to her that I would only accept minimum 2 weeks - the guest arrived stayed for one week and then said she had to leave cause her mother was sick - and air b n b have refu... Latest reply by Clare0

Why if I answer inquiries in less than 24 hrs the page is moving down my ratio and sens 'menaces' of deactivating my home?????

Hello, we are trying to figure out the best automated way to adjust pricing for high vs low season including weekends and holidays. The pricing tool appears limited and I am manually going about my pricing for July 4 weekend, for example. Is there a bet...

Greetings! We have a strict cancellation policy. Guest cancelled 8 days out. My understanding is that we receive 50% of reservation cost, Airbnb keeps full fee. my question.... WHEN do we receive the cancellation funds? thanks! alisa Latest reply by Maria-Lurdes0

Hi,I would like to know exactly what guests see when they are giving star ratings. I know that I could simply stay with a host but if somebody could send me a screenshot, I would really appreciate it. Thanks! Latest reply by Michelle14