What Hosts are saying

    Hi I am a host,i was talking to a potential guests about there booking, she asked about a baby's cot, it took me a few days to find one from my friends, once I was sure I had a cot for her baby I let her know, 3 hours later I got an instant booking overla... Latest reply by Lizzie
    Had a Guest from France over the big blizzard and while leaving 27th AM left the keys outside and when I came back late night I found things missing, guest denied taking anything and the claim is with Airbnb Host Guarantee that required a police report an... Latest reply by Luis-and-Tati0
    I have to inquiries without them being booking requests. Do I have to pre-approve or decline in order to maintain good response status or can I simply answer their questions? I have done so, and it looks like they're going to keep searching, therefore is... Latest reply by Dave-and-Deb0
    Guest apparently didn't understand check in procedures and left an ugly note on the door about getting a hotel and that I shouldn't charge her card. She received the same instructions all the other guests have had no problem with. Am I correct in assuming... Latest reply by Vance0