What is happening to airbnb as a company? I feel as if they have hired a bunch of xApple employees and decided Customer Service is not needed. The concept of sending Christmas Cards is great, as is having business cards (which I can't find any links to). ...
Latest reply by
Ash-and-Dasha0
My settings require guests to arrive within three months. I've had a few instances of people booking beyond three months, and before I've updated my prices for holiday periods. This disappoints prospective guests and causes needless problems. How can I en...
Latest reply by
Gerry-And-Rashid0
Bonjour, Hier je reçois une notification pour louer mon appartement 3 nuits et la personne me demande juste si l'appartement est calme ? lumineux ? et est-ce qu'il fait froid dans l'appartement ? Je répond à ses questions et je pré-approuve la réservation...
Latest reply by
Vincent5
Please do not return the deposit to Emma who left Hillcrest- traditional Yorkshire Stone cottage Ripon today. There is a problem with damage, I have asked them to pay for it and we are trying to negotiate but she is contesting the costs. Ilona Smalley
Latest reply by
Lizzie
In checking my calendar this evening, there is a reservation that has no message history and I have no idea how he got a reservation, as I don't recall approving him. And I can't find how to access his profile. Does anyone know how to find out more abou...
Latest reply by
Dave-and-Deb0
Pertential guest contacted me. I responded to her question regarding animals at my home (she can't be with them). I now hear from Airbnb that the request was not responded to in the right amount of time. I did respond to her request and in fact got a th...
Latest reply by
Linda0