With over 40 properties on the platform it's now time for us to take off the mobile number and add a landline, I've now been on hold to 3 different people over the last hour and everyone is telling me this can't be done as you can't verify. Can someone p...
Latest reply by
Alon1
Hi everyone! I'm Nadia, SuperHost from Thunder Bay, with 12 properties. One of my homes is a shared space. On Sunday September 29th, I received a message from one of my guests that there was vomit in the toilet, on the bathroom floor, in the bathtub, and...
Latest reply by
Allison2
What would you do: ... ?The following is a situation I really haven't experienced before-- thus apologies for the lack of brevity. It is offered as a "if you had this happen, What Would You Do" scenario.I am pasting the Google translation of a secon...
Latest reply by
Sean433
Hi everyone, I am renting out a cottage in the Netherlands and was checking out some other houses in the region to see how they compare. And I stumbled upon quite a few houses that had the label "rare find" but only had one or just a few reviews. That doe...
Latest reply by
Pat271
As superhosts who love the airbnb platform, we wanted to inform others of how frustrated and disappointed we are with the airbnb plus on boarding process. We have now been dealing with this for over 4 months, and every stage of this the process (as well ...
Latest reply by
Martin-and-Suzanne0
Hello all, Has airbnb taken down the reply option? I try to reply our guests when they write their reviews, but I noticed that for our last 3 guest reviews, that option is not available. Has anyone else noticed this?
Latest reply by
Kemi6
I had a guest book a couple of months ago for a 4 day stay this week. She never turned up.. I contacted her on the second day to see if everything was ok - and nothing, no reponse. The orange juice is still outside her door, the key safe has not been t...
Latest reply by
Martin-and-Suzanne0
Every year we do a big project at our Airbnb. For example, this year we are adding a deck that cantilevers over a creek at the back of our property which is difficult to access. We have all kinds of birds and wildlife in that area, and the deck will be an...
Latest reply by
Kelly149
The screenshots say it all. Careless design oversights are usual. I hope Host Voice gets reinstated one day.Only 3 filters for rules - the ones for children and infants are missing 5 settings
Since most of my posts criticize my guests, I just have to share this. On Friday I had a group checking in and we have gone back and forth about me meeting them in person. They were arriving on the late side and I told them that it was actually my birthda...
Latest reply by
John3049