What hosts are saying

    No help at all from customer service.I have been trying to reach them for two weeks. All I get are canned email template replies. I got two reples.I've called seven times and emailed five.So disappointing that we hosts don't matter and they don't give a r... Latest reply by S110
    I recently received a very late booking in my very small one bedroom bothy for the following day. My listing states max of 2 people and not suitable for children under 12 years of age. (I have a very tricky spiral staircase that is very exposed at the t... Latest reply by Anonymous
    The guest, when it comes to hygiene and cleanness standards - my favourite sort (pure sarcasm of course) supported by deeper cultural observations of a host, clearly kept the top around the sink wet for about a month, which I could discover only on the ch... Latest reply by Marzena4
    I seek support for the ability to automate early check in and late checkout . Currently there is no facility to charge a guest for these specific requests except charging then an additional day which they would usually not buy . There should be a button... Latest reply by Mike-And-Helen0
    We have an apartment in our home that we rent out short-term and we have an extra charge (set at the minimum of $7 per person) for any guests over 2 who book with us. We charge this because we provide breakfast and also set up an airmattress for guests 3&... Latest reply by John-and-Justy0
    Hi fellow hosts! This post is both stress-rant and advice seeking. I'm fairly new to hosting (just passed 20 stays). I have my listing capped to 2 guests per night. When I'm screening guests, I make sure they have reviews and government ID, or that I've s... Latest reply by Anonymous
    I just set my trip length setting for the entire year twice- I saved each setting as I created it and the system has just lost all of the settings twice! help anyone have an idea why this is happening? Latest reply by Emiel1