No help at all from customer service.I have been trying to reach them for two weeks. All I get are canned email template replies. I got two reples.I've called seven times and emailed five.So disappointing that we hosts don't matter and they don't give a r...
Latest reply by
S110
I recently received a very late booking in my very small one bedroom bothy for the following day. My listing states max of 2 people and not suitable for children under 12 years of age. (I have a very tricky spiral staircase that is very exposed at the t...
Latest reply by
Anonymous
The guest, when it comes to hygiene and cleanness standards - my favourite sort (pure sarcasm of course) supported by deeper cultural observations of a host, clearly kept the top around the sink wet for about a month, which I could discover only on the ch...
Latest reply by
Marzena4
I seek support for the ability to automate early check in and late checkout . Currently there is no facility to charge a guest for these specific requests except charging then an additional day which they would usually not buy . There should be a button...
Latest reply by
Mike-And-Helen0
We have an apartment in our home that we rent out short-term and we have an extra charge (set at the minimum of $7 per person) for any guests over 2 who book with us. We charge this because we provide breakfast and also set up an airmattress for guests 3&...
Latest reply by
John-and-Justy0
Hi. I'm a superhost looking for a supercleaner. Our property is a 1br/1ba (500 sqft) guest suite located on the bottom level of our North Hills home. It is in spotless condition, so turnover takes 90 mins (no laundry or staging required, just cleaning us...
Latest reply by
Melissa845
Hi AllAnyone know whether AIRBNB has lawyers fighting back on this? We were once contacted by AIRBNB legal to testify at hearings of proposed elimination of AIRBNB rentals in DC but we could not. This is a real concern adn if it prevails we will not be ba...
Latest reply by
Matt755
Hi fellow hosts! This post is both stress-rant and advice seeking. I'm fairly new to hosting (just passed 20 stays). I have my listing capped to 2 guests per night. When I'm screening guests, I make sure they have reviews and government ID, or that I've s...
Latest reply by
Anonymous
I just set my trip length setting for the entire year twice- I saved each setting as I created it and the system has just lost all of the settings twice! help anyone have an idea why this is happening?
Latest reply by
Emiel1