Hosting

What's up with guests sleeping atop our comforters?Our policy is to have the sheets cleaned after each stay; but it is difficult to watch the comforter, and sometimes it requires taking it to the cleaner.Do guests not shower and just sleep in their clothe... Latest reply by Jessica-and-Henry0

Hello my name is Jenn. I am fairly new hosing my Condo on the weekend and I live on the premise during the week. I am a bit freaked out. I had a Guest with her family this weekend and she re arranged so many of my stuff in my home is this normal. Eg- l... Latest reply by Ann72

A guest booked next weekend back in December to attend a wedding. I mention legal capacity in the listing, in things to acknowledge when they book and in my welcome message. She is now telling me she will have makeup and hair people as well video and phot... Latest reply by Inna22

Hello, I have a security deposit listed on my Airbnb listing. However, after two unfortunate experiences where guests damaged/soiled my property, I found that Airbnb does not actually honor or collect that security deposit when damages occur. In one case... Latest reply by Alexandra316

In my conversation with the potential guest she articulated that she will have three children with her, but in the detail section of her reservation request only one guest appears (herself). I asked her to try reserving again, and the same thing happened.... Latest reply by Sarah977

How can a reach a real live human being at AirBRB? I am having difficulty getting an Experience approved and would love to speak with someone! Emails have not been returned. Nothing found when I search in help. The two phone numbers I have, when I cal... Latest reply by Julia1156

Crumpled wet towels- ugh. Some on the carpet, others left on a stack of dry towels. I provide plenty of hooks and a hamper. I think I will have to do a little education on my check in. Seems ridiculous to have to bring this up. Any ideas? Latest reply by Will53

Hi all,I'm listing my guest bedroom as a private room for one month and I'm happy with that. However, I'm planning to go overseas for one month in July, so considering listing my whole home as an entire place. I did some homework and understand so far the... Latest reply by Branka-and-Silvia0

Ok, we all know Airbnb is turning into a monster that seems to have no regard for hosts (especially) or guests. Literally t&c’s, that state they can delist your listing without any explanation or notice. But what are the top brass doing every day? Why ... Latest reply by David6

Can someone please send the location or link on the airbnb site so I can collect a partial amount of the security deposit from my guest.Thank you BARRY Latest reply by Ana1136