Hosting

An upcoming guest sent the following message: " I also noticed in several reviews that you often provide snacks for your guests. While we don’t expect anything of the sort, I figured I should let you know that my husband and I do not eat any sugar, so... Latest reply by Sarah977

Our Airbnb in Heaven and on Earth,open our nostrils so that we can smell the good scent of the world,let us discover the taste of hospitality of the early days.You who weigh everything by gain,sanctify our names,help us enter into your kingdom,may your wi... Latest reply by Ana1136

Hey guys,Credit where credit is due, lots of people moan about Airbnb customer service but we should also thank them when it's neededThats what Im doing right now I had two guest damage my Ceramic Hob which was only 4 months old, I put in a claim.The disp... Latest reply by Ololade0

Hello I live in Miami FL and am very interest in becoming a co-host and/or property manager for listing in the area. I have years of client service and communication experience please reach out to me if you are in need or know any of interest as well! Le... Latest reply by Marquis3

I have always had a Moderate cancellation policy, but this week I had two separate bookings cancelled right before the five day period kicked in, and I mean one of them cancelled only two hours before this, so they both got full refunds. This is annoying ... Latest reply by Joy298

hi I have an apartment in Soller in the mountains of Mallorca. It is not a typical holiday apartment block. It is a small block and my 3 neighbours live here all year round.I have used Airbnb to rent it out , but some people are saying to me that is is il... Latest reply by Home15

Wording in my listing.... "We DO NOT allow our guests to have their own guests. We only allow paid guests on the premises." "Generally, you will have the whole arcade to yourselves but you may encounter myself, my partner or some of our friends in the ar... Latest reply by Jessica-and-Henry0

My house has just been listed for sale. What happens to future bookings if the buyers choose not to continue my reservations? Latest reply by Sarah977

Hello fellow hosts, What is the wording you fellow hosts use in reviews to subtly "warn" other hosts about high-maintenance guests? A follow-up question would be this: what steps do you take to detract such high-maintenance guests from your listings, set... Latest reply by Pete69

Hello! I have frustrating issue that despite numerous customer service calls has not been solved and am hoping fellow hosts might have some suggestions. Recently I had a unit converted to an Plus listing. As has been mentioned numerous times on these bo... Latest reply by Hilary79