Hosting

I had a guest show up yesterday and then cancel in the middle of the night. He said it was because the house wasn't up to his standards. I really believe this is not true. He and his friends were in their early 20's and I think they were disappointed t... Latest reply by Susan837

OK, I hope I'm not speaking too soon (touching wood etc) but since we changed to a two-night minimum stay, last September, I don't think we've had anything less than 5* ratings. [We made the change because we had a run of one-nighter/four-star guests.] I ... Latest reply by Patricia55

Hello, I need to bring to notice that my past guest saurab has been lying to me about hot water, also one of my amenity stopped working because of him. Also I saw change in his behaviour. I not sure if what will be done about it but it is my duty to infor... Latest reply by Stephanie

I had a guest (7pax) for one night stay at my family house, she called me at 1:30 am saying that the smoke alarm in the kitchen went off by itself and there was no fire. Also she said that could not reach the alarm to reset it because the ceiling was too ... Latest reply by Jayne84

I want to be able to offer bookings in blocks of 7 days during peak times. I am only able to do the changeover on the same day each week e.g. a Saturday.Can I fix the check-out date somehow? I know I can set the max and min to 7 days, but this will preven... Latest reply by Helen427

I work for a real estate investment group. We rent our homes out on Airbnb as well as all the other websites like VRBO & the sites syndicated through MLS like Zillow & Trulia.You will never have problems like this on any site but Airbnb. For some reason... Latest reply by Christina163

I've been an Airbnb host for 3 years and landlord for 20 years.I am seasoned and cynical. Yet, why am I always so slow to see the scam? Guests booked for 20 days. Not my preference, but so be it.Guests had a "service" poodle. I really don't like that. Da... Latest reply by Laís2

I am looking to swap a week.Our cabin is located on the Lake of the Ozarks in Missouri.I am looking for something in Colorado near Estes or Buena Vista, or anything beachfront/close, in Florida or Alabama.Please let me know if you have anything. Ellen Hic...

I have real proof that airbnb does not have any intention to honour cancellation policies. Sometimes guest have a change of mind and what a full refund. Sometimes a savy guest who knows airbnb will refund them if they can complain enough will use this to ... Latest reply by Alessandra193

I just published my first listing on Airbnb "New Bright Cozy Home Near Levi's Stadium", which is located in Santa Clara, CA, USA. Can anyone see if? Don't understand why I can't see it on search Latest reply by Emiel1