What Hosts are saying

    Hi, has anyone experienced a problem where a couple of nights before the start of a booking get blocked (without the host of the guest actually blocking them)? My properties have been affetced by this in the last 2-3 days and Airbnb have not been able to ... Latest reply by Tim-and-Holly0
    Gasp! Has anyone else noticed that AIRBnB is allowing you to automatically put in a standard line item fee for : linens, resort fee, community fee or management fee. I suppose this is because they are putting resorts and small hotels on their sites that t... Latest reply by John2123
    I would like to have a better way to edit saved messaged than the current one. I would really love to have a link in the Inbox page - Saved Messages - filter by a)All or b)by listing. For those who have multiple listings this would make it a lot easier t... Latest reply by Donata12
    I received this bizarre note from Airbnb Customer Support today:Hi, My name is _____, a customer experience specialist from Airbnb. I am sending this message since your guest, _________, wanted to know if there's any way to get a better deal for your list... Latest reply by Kyi1
    I was a guest of a host that put in for a claim that a mirror was cracked on a sliding closet door during my stay. The closet was too shallow for the hangers (that the host provides) and therefore the hangers continuously need to be readjusted and get cau... Latest reply by Sarah977
    Is there any way to alter an existing booking, where the guest has already arrived, to a different room? I have a guest switching rooms within the same house (something he and I agreed on) and I can't see any way to get this done. I can't alter the star... Latest reply by Alice595
    I am a dual property home owner in which I rent both homes full time as short term vacation rentals. I've done my homework and made calls and most major insurance companies will not insure me for these types of rentals. I have received a quote from cbiz... Latest reply by Jonathan6