Hosting

Dear Community, please help!Our first ever guest booked as one person for 2 nights. She has no profile info, and no history. The day after she booked, my husband broke his hip- we are 1.5 weeks out from this, so are under a lot of stress already. (She is ... Latest reply by Anonymous

Just got a new reaervation which is great.In the past I have emailed two attachments to my guests with instructions on how to use appliances which are tricky for non New Zealanders. With this new (and horrible!) layout there is a button that says 'email g... Latest reply by Denise80

A couple of years ago I saw that you could find co-hosts, and I've searched in coversations here, but the directions to find the information on the website seem to no longer lead anywhere... Is it still possible to find co-hosts in the locality? I'm not t... Latest reply by Chelsea156

I am getting feed up with Airbnb increasing my base price. I have had this happen 3 times now and every time I report it I am told it is iether a technical hitch or currency exchange rate. Both of these excuses are a nonsense. After a period of time it... Latest reply by Kath9

Has anyone else had problems with host complaints being ignored or not adequately handled?Airbnb just keep saying they have no record of our complaint, despite numerous emails and requested information attachments, and than we keep getting told that they ... Latest reply by Michelle-And-Michael0

I am interested in starting a topic about something that happened to me on 2/22/19. I am a new host to air b&b and I have been waiting for a claim to be handled. I had had an incident happen at my home on 2/22/19. A customer was angry about not getting h... Latest reply by Vara2

Hi. The apartment I host has some extra services (paid separately), like beauty treatment, etc.A guest has used one of these services and put the bill on my name. It was in January but the the bill has arrived only this week to me. He has never asked me o... Latest reply by Christine615

Hello everyone, It is often said how important first impressions are and often when hosting, the first thing your guest will see is the outside of your listing. Do you spend much time thinking about how to make the outside of your home look invitin... Latest reply by Sally221

Hello,Should this review be allowed? I want airBnb to remove it as it is untruthful, a personal attack and retaliatory because I asked the guest for money for damages which I did get from airBnb ($200). The guest was rude and outraged.I had a guest smoke ...

What's going on fellow hosts! I'm launching a service to help other hosts alleviate their time by taking care of communications and cleaning/maintenance scheduling. It is called, "Cohost Kings". I am looking to launch it very soon and would love to hear s...