Hi. I've a guest who's supposed to check in today. I have been sending text messages through Airbnb since yesterday morning to check on his arrival time and I didnt get any reply from him. What should I do?
Latest reply by
Yvonne20
I've had to contact customer service several times since I"ve started hosting. A number of issues were my inexperience - (although you do seem to need to be a bit psychic to understand some things if you are a newbie)Others were airbnb glitches.ON teh who...
Latest reply by
Rowena29
Hosts beware! A serious bug exists in the "Rule Sets" for the multicalendar. Here is the issue:1. You set the rule for minimum 5 days for dates March 1 to March 31.2. Guest tries to search for 6 days or more and your listing does not appear. In fact only ...
Latest reply by
Maria481
My guests lied about problem in villa (they said there was mold buit there was not, basically they were unhappy about layout of villa becasue they didnt read description properly. Somehow Airbnb agreed and refunded, now I get bad review and I lose superh...
Latest reply by
Jen7
Hello everyone,my question is a bit cheeky so feel free to roast me I am renting a private room in our house and I had a couple staying with us last week. They booked for two nights. After they checked in and I showed them the house, they start complainin...
Latest reply by
Ben551
I am a co-host of our Airbnb, where my daughter is listed as the Host. However, she had started this venture for me and therefore, I look after the entire show. However, when it comes to knowing where we stand and where we need to do better, Airbnb someho...
Hi Fellow Hosts & Co-hosts;I am available for Meet and Greets and Key Exchange for anyone Hosting in Brisbane. I also offer cleaning services.Please email me sorayascleaningservice@outlook.com if you require my services and we can discuss further. Regards...
I brought this up on another thread too, but wanted to revist the issue now that the guests are actually on my property. Its a complciated situation, so here goes1) Female guest booked a room with herself and one guest for 20 days2) Right after the first...
Latest reply by
Anthony608
Hi fellow hosts, A year or two ago I recall seeing an option on the AirBnB website to locate local businesses where you can leave keys for your guests to collect. As it's something I'd be interested in using now, I tried searching for it again but can't s...
Latest reply by
Lawrene0
Guy who booked is a superhost and has good reviews, I thought this booking would be either a piece of cake or slightly high maintenance. And while not the worst guests I've ever had, there's a lot of room for improvement and I wouldn't personally host him...
Latest reply by
Mark116