I have a guest that had a reservation for July 2019. This check in date is 7 months in the future.I have a strict cancellation policy.The guest wants their deposit back. My question is: When will I receive the deposit back from Airbnb, so I can pay the ...
Latest reply by
Nicholas276
Hello, I have been hosting for some time now, and until now received reviews from all my guests. One recent group of guests did not write a review at all. I did write a review about them, though. I was of the understanding that as hosts and guests, as par...
Latest reply by
Ange2
Last year I had a cohost that I found on Air BnB that helped with my listing while I was gone. She gave out and got the keys, cleaned and did the laundry, and got the place ready for the next guest when I was away. There was a place on the Air BnB website...
Latest reply by
Ange2
Once I have a confirmed booking do I then send the guest details of the flat and where the key is etc. I have already put this in my description, along with the keypad code. Are they given this info by me or is it sent by Airbnb. If by Airbnb is this do...
Latest reply by
Linda1274
I'm a UK host. On my Airbnb Inbox page, it says: "Earn £94 for each new host you refer." I've just discovered that other UK hosts are being offered up to £314 for each new host they refer. This is a big difference! More than 3 times as much??? What determ...
Latest reply by
Jeff158
Hello,It looks like there are a couple ways for a guest to add a day/days to an existing reservation (before their stay) and so they don't pay the cleaning fee twice. What is the easiest way to do this? Can they just change their reservation and or should...
Latest reply by
Jennifer1351
Im currently waiting on a reply from support on this matter. I was mowing the lawns at around 4pm on a Saturday. When I got inside I noticed I had a new email from Airbnb. A woman had requested 1 nights stay on that particular night, she also sent me a me...
Latest reply by
Lizzie
I am concerned about losing my Super Host status, and losing future reservations due to an extended period of unavailaibilty on my calendar. Can anyone please advise if they have experienced this?Thank you.
Latest reply by
Jeff158
Bom dia, tenho uma kitnet alugada em Cabo frio, onde eu faço toda a parte administrativa da reserva,sempre tive uma amiga que morava próximo a minha casa e entregava as chaves aos hospedes e depois as recebia de volta,por um valor fixo. Infelizmente essa ...
Actually we in Second Home Short Stay, Bangalore, India started recently and we thank Airbnb and their guests for supporting us. We thank you once again for being a part of Airbnb.