I denied a cancellation as the person asked for lower rate, and after reading her reviews and seeing several others wrote that she was a demanding difficult guest. However after I denied she was able to rebook at regular wait. Just wondering why she was a...
Latest reply by
Andreas-and-Anna0
I had a guest try to book but hadn't verified her ID, so she received a cancellation. She has since verified and is trying to book but is saying it won't allow her to do so online. What can I do? Her trip is for tomorrow.
Latest reply by
Linda108
Hello All, I had a property at air bnb from long time ago but couldn't keep up due to work and everyday life, now that i am a bit more free and have few to support me i have enebled and modified my property at airbnb, but the thing is i get many views but...
Latest reply by
Abeyrathne0
Thanks to Rob from down under for explaining this issue that has been driving me, and I would think most of us who post regularly, CRAZY and giving us a viable though cumbersome work-around. I took the liberty of quoting Rob directly from Kenneth in Chica...
Latest reply by
Bhangad0
Dear Community: The issue of use of the Host postal address by AirBnB guests has been discussed extensively, but I have not found yet suggestions on how to dissuade Guests from violating a House Rule prohibiting the use of the Host postal address. I am a ...
Latest reply by
Cindy403
Hi all Not sure if this is just me? i seam to have been paid super fast? It's not a bad thing or anything but my payment sent yesterday 5pm was already in my account this morning. I have via bank transfer, i know if you use paypal its a quicker option but...
Latest reply by
Emiel1
I had a reservation which Airbnb failed to collect payment on and still allow them to check-in to my place. I called and send msg to airbnb and were told numerous times that its ok and that I should not eject these people. On the second day of the stay ...
Latest reply by
Francesca452
We have 3 units on Airbnb. We set same-day booking limit to 10AM on all 3. Last night, 2 of our places instant booked at 5PM and 8PM for same-night stay. With hundreds of bookings over the years, this event has not happened before -- and last night it ...
Latest reply by
Diane461
Hello, I am renting my condominium using AirBNB for a minimum of 31 days at a time to comply with my HOA CC&Rs and local laws. I have consulted an attorney who created a supplemental rental agreement in accordance with the CC&Rs and am otherwise making su...
Latest reply by
Pete28
After the guests ( Carlo Eduardo) check in , they try to get refund from AIRBNB, first thing , they said our towels is not enough. Second thing, they complain the sofabed can fit him because he is very tall person. Third thing , they complain there is no...