Hosting

With only three types of rooms selections, we have had at least one guest confused by our choice of room type. Our place is a private guest suite, it has it's own private entrance and no shared common space. We choose the 'Entire Place' type since we tehn... Latest reply by Celeste16

Since Airbnb claims to be about trust and transparency, it seems only fitting that their support staff be subjected to ratings like the rest of us: hosts and guests. I'm also posting this because the official feedback mechanism is useless. You have to tal...

I am trying to custom my peak pricing rate for the Summer holdidays from 26th Dec onwards for 13 min booking. On my Host calendar I can see $293 per night and 13 night minimum. When guest search for my property, it is being advised as available for $150 p... Latest reply by Duncan48

Hi,I recently hosted a guest who must have accidentally taken an iPhone charger, mistaking it for theirs. I leave out 2 for the convenience of guests, but I noticed one is missing since their stay. I am sure this was an accident, as they were lovely gue... Latest reply by Rebecca160

As a Host, you are constantly dealing withGuests who do not take care of property,writing false reviews and hurting us because it affects our "Superhost" rating and search ranking and to top it all,AirBnB Guest friendly/anti-Host policies that make it har... Latest reply by Marcy10

Has this happened to anyone? I had a guest that checked out and wrote a negative review which was totally uncalled for. I contacted Support and they sided with me, he loved his stay and yet wrote me a very negative review that had nothing to do with his s... Latest reply by Dennis29

I was wondering why my bookings were so light. Great house, great reviews. Then I did a search of my home and realized I no longer show up in traveler searches because I'm not an Instant Book home. I was not informed of this change by Airbnb. Okay fine. I... Latest reply by Ida55

I have recently been receiving booking requests for one person when the guest is clearly coming with someone else, in these circumstances I ask them to cancel the request and make another for the correct number of people however sometimes due to time diff... Latest reply by Lawrene0

As a host in New Orleans, I have had my share of guests who have gotten drunk while out on Bourbon Street and come back to the rental in need of serious help and attention. It's never been much of a problem though. Tonight, however, is the first time that... Latest reply by Cormac0

HiI want to send a pre-approval for a booking request but the guests has only entered that there will be 1 guest but her text says there will be 3. I have an additional charge for more than 3 guests so I don't want to lock myself into a lower return. Is... Latest reply by Al34