Hosting

I have a guest staying in a unit who is violating my house rules by smoking marijuana inside the apartment and also cussed me out at 1:30 a.m. last night because he couldn't maneuver his car into the parking space for guests. I gave him an alternative spo... Latest reply by Marko17

I had special event pricing for different weekends on my calendar. AirBNB kept advertising for me to turn on 'Smart Pricing'. So eventually I did.Once I did that, it overrid all my special event pricing (but didnt make me aware of that). Then someone requ... Latest reply by Marzena4

My guest has advised they can no longer make it however their party of three are still coming - does this affect the host guarantee? I only feel comfortable hosting guests with good reviews and now that guests is not coming. Should I ask the guest to canc... Latest reply by Marzena4

Great portal to control all your smart home and security in just one app. The Interlogics System is ideal to track customers arriving and entering doorways and to track time they arrive and leave your property. A smart home can do so much to give you th... Latest reply by Brian-and-Suzanne0

A guest is currently staying in my studio and since she is there for two weeks, I always offer to change the linen by end of week one. I usually send a message asking if they are ok with me entering to make the bed for them or if they'd rather I just drop... Latest reply by Sandra126

Well, I just had my first "unconventional" hosting experience. A gentleman with quite a few reviews (which tells me he's a frequent AirBNBer, unlike most of my guests so far) made a reservation a week ago. He confirmed with me this morning that he would b... Latest reply by Fred126

Hi,I have a booking from South Korea. I am told that my Strict Policy is not valid and will not be enforced BUT I am being charged 5% for a strict policy. Anyone else? Latest reply by Huma0

We just received some private feedback that our accuracy was not quite correct...Your guest mentioned some issues that weren’t accurately reflected in your listing description: size of home. Additional comments: “Small bedrooms with only the one living ar... Latest reply by Robin4

Dear Airbnb Community, I am wondering whether it is possible to alter inbetween the cancellation rules "strict" vs "moderate" depending on the season. I would like to have a "strict" cancellation rule during high season, but a "moderate" cancellation rule... Latest reply by Marzena4

How do I handle this request if I agree to one night only?Do I change my listing so airbnb knows to only charge for one nightinstead of the stated required 2 days listed by me, the host. Latest reply by Kelly--And-Scott-0