Aloha,Does anybody know what our responsibility is if guests complain about bugs in a condo? After staying 5 days she reported bedbugs. We have a professional management company looking after our condo and they sent pest control to check. They found a cou...
Latest reply by
MariaElena11
I am presently experiencing negative response rates as all of a sudden I no longer receive Text/SMS messages. I manage my booking by responding once I have been notified that I have an enquiry/request. Obviuosly this has not been happening because I am un...
Latest reply by
Robin4
According to the stats in my "Progress" section, only 46% of my guests have left reviews. Quite a few who have said they "loved it" at checkout have failed to actually leave a review. Do you have any tips for encouraging guests to take the trouble to actu...
Latest reply by
Bob39
We are Super Hosts in Claremont Cape Town with 2 units on our property - 2 person self catering - "Comfy Cosy Garden Cottage in Claremont " & " Modern Get Up & Go Garden Pad in Claremont " for 1 traveller / business person. in our 1st year we have had ...
Latest reply by
Andrea9
Hello .This is boghani.I am a new host on Airbnb .I stay in Hyderabad (India).I would be happy if I get to know about your suggestions regarding hosting and attracting guests. Thank you!
I listed a beach house yesterday and want to list the price per night NOT as ONE amount per night but as PER PERSON PER NIGHT.Please advise urgently
Latest reply by
Marie405
My guest promised that he would address a serious issue with piled up trash and his generally leaving the rental area in a disgusting, unhygeinic, dangerous mess. He (a student) clearly doesn't know how to cook and smokes up his kitchen area and even my ...
Latest reply by
Marit-Anne0
I have a guest who was supposed to be here Friday for 4 nights (it’s now Tuesday night). A few days ago she requested to change her reservation to 3 nights which I accepted. Now she says at 4:30, she’s not going to make it but wants to Re-book in late ...
Latest reply by
Carol-Lee1
Hi, this is my very first Air BNB experience. I have a private suite attached to home, so private entrance. My very first guest is here. Via chat last week, she shared with me that she was coming in town to visit her homesick college daughter and that ...
Latest reply by
Tonya16