Hosting

When does AirBnB actually secure the deposit? Is it when they book the reservation, or is it when they check in? I have a potential guest asking, and I imagine they are asking because they need a credit limit on their card to cover the rental cost and th... Latest reply by Matthew285

Hi, I am new to Staunton and would like to meet other Air B&B hosts. I manage a couple of Air B&B properties in Charlottesville and would like to find more to manage. Is anyone up for having a little social gathering to meet each other and network? I'm no... Latest reply by Charlotte11

i NEEDED TO CANCEL A RESERVATION. i ACCIDENTALLY CANCELLED THE WRONG ONE. GUEST WANTS TO REBOOK BUT AIRBNB WONT LET ME UNLOCK THE CALENDAR. HOW TO UNBLOCK? Latest reply by Alexandra316

Hello, Has anyone knows when guest not respond to your cancellation request. When will be new guest to be able to book that day. Thank you. Latest reply by Matthew285

Why aren’t my comments showing up on my guestbook? Latest reply by Lawrene0

We have just had friends try to book our flat through AirBNB and they are being charged 14.8%. Last month it was 3.6%. We did some research and our guests are being charged between 14% and 18% on bookings (it's not a flexible fee rather than a fixed 3.6%)... Latest reply by Robin4

Hello, Last week I had an issue with a guest cancellation that I would like your opinion about it. A guest arrived in my apt (80% 5 stars) and complained by a few things: -Apt too small-No laundry machine ( and not mentioned in the ad)-Friedge too small... Latest reply by Kat53

My guests are not reviewing my house and their stay. I get a notice to review the guests the day they check out and I review them right away. Am I supposed to wait until they review me before I review them? What am I doing wrong? Latest reply by Michael956

Hi, I was able to booked all of our 3 rooms as this year enters. I thought, this is a great start for 2018 but after these guests, I did not get any inquries. I don’t know what went wrong coz I even got a good review from one of the guests. Is this normal... Latest reply by Fred13

Hi Community I've had a fire in my house. It is going to take at least 2 months to get it restored and for me to be able to offer guests a room.I am concerned that I don't lose my Airbnb Super Host status. What do I need to do?Best wishesMike Latest reply by Kimberly54