Hosting

I just had a guest cancel on me an hour before the 24 hour cancellation period. I had already paid for the cleaner to go in this morning. Because I have a flexible cancellation policy and am I out luck on any recovery? The guest lied to me about why the c... Latest reply by Dave256

Hi there community just thought that I would share an amusing (at least to me it was. So the story begins with me waking up in the morning to a reservation through instant book. She is a first time user and her communications to me were in very broken Eng... Latest reply by Robin4

I had to cancel a booking but the calendar is still showing it is booked. It won’t allow me to unblock the calendar. Latest reply by Robin4

I've spent a few hours on the phone with airbnb support after I had the same problem happen to me 3x. On the 3rd time, we figured out the actual problem. So let me help you so you don't run into this problem. These problems have also all now been reported... Latest reply by Inna22

Hi, I have a guest who booked for 2 adults and an infant. She messaged me and informed me that her parents (I am assuming two additional adults) will be joining them for a "couple of days". Has anybody experienced this. I'm not sure how to handle this pri... Latest reply by Martin-and-Emelyn0

Can Airbnb add another option on cancellations? I wish there was a 48 hours in advanced notice full refund policy. Also wish there was a coffee no breakfast option. Right now it’s only no breakfast or yes breakfast. Anyone know anyway to do this? Latest reply by David126

I am no longer getting a notice that I have an unread message in my inbox. Previously a number would appear in red above the inbox which showed how many unread messages I had and the unread messages would appear in bold. Now neither of these is happening ... Latest reply by Vinessa-and-Godswill0

The City of Norfolk is having two town halls in November to present a pending ordinance for the city of Norfolk Virginia. The first is 6pm Mon Nov 13 2017 at the Pretlow Library and will feature a presentation by a professor from ODU on the economic impac... Latest reply by John1395

Hi, I'm looking for reputable and reliable local cleaners or property managers who can look after my apartment to deal with changeovers and guest check ins etc Ideally someone or company who charge hourly rate and live close to West End. Many thanks! N...

Hi Owners,I am in big problem. My renter who signed a lease to occupy the condo. he is breaking the lease and using Air Bnb to rent my condo. He is using "stay" to hide his indentity. I have reached out to Air Bnb and all executive but no action in 14 day... Latest reply by Kamaldeep0