hi . i have cancelled one reservation for 2 night of the new year eve while i was writed on my profile that rent the property on those dates for minimum 7 nights. but didnt knew ther is the option to pick several days period and choose the minimum nights...
Latest reply by
Allison116
Hello everyone,Can somebody please tell me how to list my house at Christmas holiday time and the month of January as a minimum stay of one week minimum. I had it listed under the calendar in special notes, so that guests would see that over that time fr...
Latest reply by
Sue-And-Darryl0
Hi there fellow hosts,Can someone please advise me how to cancel special offers on my account. We have just started as hosts (yesterday) where Airbnb advised to apply a 20% discount for the first 3 bookings. However, it appears it is going off with furthe...
Latest reply by
Linda108
I had a guest who reserved 6 nights at my apartment and after the first night, she complained and requested a refund. I agreed to refund the 5 nights not stayed and told her to send me a request via the Resolution Center. I never heard from her until now...
Latest reply by
BedandStay0
Hi,I would like to book a house for my extended family and myself this summer in France. My extended family will be coming from overseas. I am trying to book early because the good houses get booked quite quickly.The cancellation policy is 'strict' on mos...
Latest reply by
Yael15
I was just turned down by a potential renter as they claimed my city, Palo Alto, added 25% occupancy tax. I just checked the airbnb site and they claim it's only 14%. In my listing it doesn't actually show the final calculation (which would be nice AirBnb...
Latest reply by
Val51
How often do you clean the bed or beds meaning mattresses 1) vacuum mattress 2) deodorize mattress3) do you flip the mattress and move it around For when the Guest tells you you have bed bugs you should have a schedule of when you did all of the above
Latest reply by
Jessica-and-Henry0
Hello all of you wonderful travellers!I am currently writing my thesis here in Finland, all about alternative travel and sociological aspects of it etc. A crucial part of this process is to conduct a survey to examine this topic more closely.The survey wi...
Latest reply by
Reija0
The reviews written by the host on misconduct guest will only be published if only the guest has also given the host a review, otherwise, the misconduct guest will forever be veiled and the future host will be suffered. So, how can the review by host be p...
Latest reply by
Kamilia1
I wanted to bring to your attention the worst experience I've had with Airbnb. Guests checked into my unit and broke my bed and shower glass. Damages over 3000. It took many back and forth submission of receipts and invoices and estimates and nothing but ...
Latest reply by
Marzena4