Last week there was a group of guest check out our property, our cleaner came over the property found our there was stain on the sheet that we were not able to clean it, we took a photo and submit a request to claim the damage fee from the guest. The very...
Latest reply by
Mike446
Suggested Feature: Would anyone else like Airbnb to make guests' ratings on other hosts public from their profile? This would give the owners a chance to check a guests' history of ratings so we can see if they are this type of guest who complains abou...
Latest reply by
Stacey69
I live in a remote tourist destination in CO. Our local policy-makers are trying to create some strange new regulations for short-term rentals that sound discriminatory. Here is an excerpt from a recent report:"Meeting the intent of a Vacation Rental with...
Latest reply by
John1027
I would like to chose women only for now . Can I do this? Because right now I'm having to decline enquiries. Please can you help advise me how to specify women only. Thanks
Latest reply by
Sharon64
Hello, I wrote a review for a guest yesterday but now I am regretting it a bit and would like to change the wording a bit to avoid any possible problems or further discussions with this guest. Is it not possible to do this? I did it once about 3 years ago...
Latest reply by
Helga0
Bottom line up front: Why is it that a guest can leave a review of my home when the reservation was canceled before they even arrived? Now the rest of the story: Guest did not have much experience on Airbnb. Instant booked my home for five nights in order...
Latest reply by
Ange2
Last week I had a guest and his wife who stayed for 3 nights and on the second night went out and left a tap running in the bathroom sink. This would not have been such a big problem but he also left the plug in the sink and a bathmat over the drain in th...
Latest reply by
Branka-and-Silvia0
Just had my first negative review on our place. Can i contact Airbnb to get it removed? the claims are completely false and the guest distorted the facts. what are my options? thanks
Latest reply by
Claire388
Hello all,I have been running my Airbnb business in the apartment that I am renting in Paris France, very successfully for the past few years & really enjoying it. The owner is sellling my apartment later this year at an exceptionally good price to me & I...
Latest reply by
Kim374