What hosts are saying

    Paul154
    Hosting

    Improvements to the "Your Reservations" page

    I like the new improvements Airbnb has made to the "Your Reservation" page.They now shade out the blocked reserved days in addition to seeing the bar that transverses the days of the reservation.When it was only the transvering bar, I was alway confused a...
    Paul154
    Hosting

    To Rebate or Not to Rebate?

    Every now and then mistakes are made, either through my fault or out of my control.Room not ready, something doesn't work or smoke smell left by previous guests.In these situations, I like to offer a chance to cancel and/or a goodwill rebate of $10 - $25... Latest reply by Lawrene0
    Maxine0
    Hosting

    Here is List of ABB telephone numbers

    As so many people are struggling to find a telephone contact number for airbnb thought I'd post the list here Argentina: +54 11 53 52 78 88Australia: +61 2 8520 3333Austria / Österreich: +43 72 08 83 800Brazil / Brasil: +55 21 3958-5800Canada: +1-855-424... Latest reply by Lynne69
    Paul154
    Hosting

    I Thought I've Seen and SMELT it all.

    So these hippies in a big van stayed one night.I knew they were only interested in my laundry and kitchen facilities. No matter.They left the suite REEKING of smoke.At first I thought it was just tobacco, but I cannot get the burn smell out.I have taken o...
    Dawn137
    Hosting

    Superhost status

    Hello Everyone:I just wanted to give everyone a heads up ! I have a property where I have maintained five stars and great reviews and was granted SUPERHOST status.....hooray ! Then, most recently I booked a reservation to find within hours my husband ha...
    Dana9
    Hosting

    Cancelling a reservaton and losing superhost status

    I have never cancelled a reservation but just returned from vacation to find that a guest has damaged some of my things and smoked in my home. This was thier first Airbnb and did not have any reviews. Sunday I accepted a reservation from someone who doe... Latest reply by Lonnie5
    Caroline443
    Hosting

    guest ratings

    I would like a proper explanation from airbnb why hosts are unable to see star ratings of guests unless they have instant book. It completely defeats the object. Being able to see the rating after a guest has been booked in autimatically is utterly po... Latest reply by Barbara395
    Good-House---Organisatio0
    Hosting

    1 property - 2 listings...is this even allowed???

    hi all. I manage a property for an owner. The owner has now also signed up with a formal local agent...who has their own website with propery listings but also uses Airbnb. The second agent has listed this property...so it is now listed on Airbnb twice. ... Latest reply by Good-House---Organisatio0