Every now and then mistakes are made, either through my fault or out of my control.Room not ready, something doesn't work or smoke smell left by previous guests.In these situations, I like to offer a chance to cancel and/or a goodwill rebate of $10 - $25...
Latest reply by
Lawrene0
As so many people are struggling to find a telephone contact number for airbnb thought I'd post the list here Argentina: +54 11 53 52 78 88Australia: +61 2 8520 3333Austria / Österreich: +43 72 08 83 800Brazil / Brasil: +55 21 3958-5800Canada: +1-855-424...
Latest reply by
Lynne69
So these hippies in a big van stayed one night.I knew they were only interested in my laundry and kitchen facilities. No matter.They left the suite REEKING of smoke.At first I thought it was just tobacco, but I cannot get the burn smell out.I have taken o...
Hello Everyone:I just wanted to give everyone a heads up ! I have a property where I have maintained five stars and great reviews and was granted SUPERHOST status.....hooray ! Then, most recently I booked a reservation to find within hours my husband ha...
We have notice a definite increase of last minute cancellations of reservations since the change in policy. This is very unfortunate because you do not always get it filled again. I would like to suggest that Airbnb list cancelations on peoples profiles ...
Latest reply by
Rebecca273
I have never cancelled a reservation but just returned from vacation to find that a guest has damaged some of my things and smoked in my home. This was thier first Airbnb and did not have any reviews. Sunday I accepted a reservation from someone who doe...
Latest reply by
Lonnie5
I would like a proper explanation from airbnb why hosts are unable to see star ratings of guests unless they have instant book. It completely defeats the object. Being able to see the rating after a guest has been booked in autimatically is utterly po...
Latest reply by
Barbara395
hi all. I manage a property for an owner. The owner has now also signed up with a formal local agent...who has their own website with propery listings but also uses Airbnb. The second agent has listed this property...so it is now listed on Airbnb twice. ...
Latest reply by
Good-House---Organisatio0
In Vegas, we are more than the strip, we are a strong, supportive community. We've come together and put politics aside to help each other. There has been no division in our city during recent events. We are so proud of our city and everyone in it. We tak...
Latest reply by
Zacharias0