Hello, Community- this is my first time posting here. A woman "Jennifer" contacted me from a company called UrbanBound many months ago, and booked a month long reservation (during high season here in Seattle). She said she was booking the reservation for ...
Latest reply by
Aexis0
Hello, I am in the travel industry and have created some day tours and packages that would go well for Airbnb guests as they are not just the typical theme parks which can do as well, but other like tour of winter park narrated in Spanish, English; health...
Latest reply by
Linda108
I received an Airbnb e-mail saying "You declined the last 5 requests. Your listings could be suspended if you don’t start accepting more guests. " In fact, my listings are blocked for over a year.I'm proud to be an EXCELLENT host.... because I love what ...
Latest reply by
Stephanie229
My cleaning lady forgot to clean my place so the guest arrived to a dirty place. I immediately offered a full refund on her two night stay and she was agreeable to that. But now she's asking to stay one more night. Is it ok to ask her to pay the regular p...
Latest reply by
Moira21
I had a guest that was supposed to check in late last night...He said he was busy and would check in today. Well he checked in this evening...he came in through our garage which is where guests smoke (and they were in there smoking)...My son directed him ...
Latest reply by
Mark26
I asked this question earlier today, never got a reply. A reservation is made at one of my rentals (Endless Summer, Keaau, HI) for Feb 19, 20, leaving 21. It says the payment is pending. I have someone who would like to reserve Feb 17 & 18, leave 19. When...
Latest reply by
Jenny278
The guest did not show up for the reservation after lengthy emails back and forth all day. They drove an hour away from the town where we live "because they could not find the place". A simple Google search of the address would have given her a map and di...
Latest reply by
David126
I have a man coming today and when I offered a special price and tried to change the date it says they arent availabe ! yes they are it my land and hes flying here now ! What do I do ?
-Create a list of local emergency numbers. You can download an Emergency Safety card template from Airbnb! -Invest in a safety box or a locked drawer to keep your valuables. Place documents with sensitive information (e.g. passports, bank statements) and ...
Latest reply by
Sana7
Someone asked me if my property was in Austrailia? Why would my posting have this as part of the address. See listing below. Any help is appreciated. I checked other listings and they do not have .au ? https://www.airbnb.com.au/rooms/20409354?locatio...
Latest reply by
Linda108