Hosting

My super host status was taken for no reason and i have been sitting on hold with customer service for and hour and a half. they only play ONE SONG!!!!! Latest reply by Michael969

Why do guests not get as many rules as hosts. Example ; rating system for hosts and how it is judged by that ridicule with everyone who books a place, getting to have a say at the end of the day what should be numbered out of five. Guests however can get ... Latest reply by Cynthia-and-Chris1

Hi, this is my first time doing this. We had someone stay here last night and I want to give them a great review but I cannot see as being able to. Any advice on why I can't? Any tips? Thank you! Latest reply by Lawrene0

Hi! We just had guests leave and they left our house disgusting with trash everywhere and damaged all of our white towels. Im going to submit a claim (only because all 5 towels, 5 washcloths and hand towels are stained). But can they still leave a review ... Latest reply by Di17

Airbnb canceled reservation after stay (because guest stated that blinds didnt work) and refunded full amount. On top of that, I got charged $100 penalty for cancelation which was done by airbnb after guests checked out))) this is insane. Ofcourse case ma... Latest reply by Alex73

Can a host refer guests to another host through the website and gain fee or credit? Latest reply by Alice-and-Jeff0

Hi, (and than you for taking the time to read!) I bet I already know the answer to this question, but as hosts, do you all get hounded by travel bloggers who want discounts for blogging, video, photos etc? I am starting a highly publicized nationwide tour... Latest reply by Steven200

Hellosomeone made a reservation and then immediately decided to cancel. My policy is strict, so that she wont be refunded if I dont cancel. However I dont want to charge her. I want to be able to cancel the reservation with no fee to me, of course, bec... Latest reply by Alice-and-Jeff0

I currently host an Airbnb accommodation. I am interested in incorporating experiences to include overnight stay as part of the experience. How is liabilty covered for this type of experience? If listed as an experience, do house rules still apply? Would ... Latest reply by Alice-and-Jeff0

I just had a confirmation for a guest who supposedly has a selfie, but actually just uploaded a cartoon. This guest supposedly also uploaded a government-issued ID, but I can't confirm this, and also they just joined and don't have any reviews or referenc... Latest reply by Kate157